Housekeeper Part time Second shift

Northwestern Memorial Healthcare • Winfield, IL

6d • $17 - $24

About The Position

The Housekeeper (EVS Tech II) supports Northwestern Medicine’s patient-first mission by cleaning and maintaining patient rooms, offices, public areas, treatment rooms, and other assigned spaces. The role follows applicable organizational policies, procedures, ethics and compliance requirements, and regulatory and accreditation standards. The schedule is 4:00 p.m. to 12:30 a.m., with every other weekend required, and the position is 20 hours per week (0.5 FTE).

Requirements

• Ability to follow oral and written instructions.
• Ability to communicate effectively with patients, visitors, and staff.
• Ability to use the department’s tracking and communication tools.
• Ability to work independently.

Nice To Haves

• One to three years of environmental services experience in a healthcare or hospitality environment.

Responsibilities

• Clean and maintain assigned patient rooms, offices, public areas, treatment rooms, and other areas daily, including removing trash, changing bed linens, and sanitizing surfaces.
• Follow patient isolation and contact-precaution procedures as needed.
• Stock paper goods and other supplies in assigned areas.
• Keep carts and equipment clean and in working condition, and store them appropriately.
• Promote workplace safety by using wet-floor signs and PPE and keeping carts and supplies attended.
• Use chemicals and equipment safely and effectively, including using correctly diluted chemicals in properly labeled containers.
• Notify a supervisor about equipment needing repair and report safety hazards to a manager.
• Communicate issues to a supervisor, including schedule constraints, observed deficiencies, work requests, and debris outside the regular work area.
• Maintain professional relationships with hospital personnel and protect confidential patient information.
• Use the designated scripting model when communicating with customers.
• Use organizational and departmental resources efficiently and complete assigned work on schedule.
• Contribute to continuous improvement, cost reduction, streamlined processes, and the development of services.
• Maintain a friendly, approachable, professional demeanor and appearance.
• Provide patients and customers with accurate information and timely updates, respond to questions and concerns, and help with directions or finding appropriate assistance.
• Use service-recovery skills to address problems or service breakdowns.
• Support coworkers within and across departments, communicate effectively, respect differing opinions and styles, and recognize others’ contributions.

Benefits

• Competitive benefits, including tuition reimbursement, loan forgiveness, and 401(k) matching.
• A range of benefits intended to support employees’ physical, emotional, and financial well-being and provide protection for unexpected life events.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed