HOUSEKEEPER- Wyndham Grand Pittsburgh
About The Position
The Housekeeper cleans and services guest rooms to maintain a high standard of cleanliness and presentation. The role includes making beds, changing linens, replenishing amenities and supplies, cleaning bathrooms, vacuuming, dusting, and sanitizing guest room areas. The Housekeeper may also clean hallways and other public spaces and perform deep-cleaning and periodic room-care tasks. The position requires operating and maintaining housekeeping equipment and carts, responding promptly and courteously to guest requests, and reporting maintenance issues or room deficiencies to management. The Housekeeper must follow safety, sanitation, and hotel operating standards, handle guest belongings securely, and report lost-and-found items appropriately. The role also involves meeting daily room quotas and timelines and collaborating with coworkers to support hotel cleanliness and guest satisfaction.
Requirements
- Strong attention to detail and commitment to cleanliness.
- Ability to work in a fast-paced, physically demanding environment.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Reliability and ability to maintain productivity standards.
Nice To Haves
- Prior housekeeping or hotel experience is preferred but not required.
Responsibilities
- Clean and service guest rooms to maintain high standards of cleanliness and presentation.
- Make beds, change linens, and restock room amenities and supplies.
- Clean bathrooms, vacuum carpets, dust surfaces, and sanitize guest room areas.
- Maintain cleanliness in public areas, including hallways and common spaces, as needed.
- Perform deep cleaning and periodic room-care tasks, including filter care and touch-up cleaning.
- Operate and maintain housekeeping equipment and carts, keeping them stocked and organized.
- Respond promptly to guest requests, deliver requested items, and provide friendly service.
- Report maintenance issues and room deficiencies to management.
- Follow safety, sanitation, and hotel operational standards.
- Handle guest belongings securely and report lost-and-found items properly.
- Meet daily room quotas and timelines efficiently.
- Collaborate with team members to maintain hotel cleanliness and guest satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
