HOUSEKEEPER- Wyndham Grand Pittsburgh
About The Position
The Housekeeper cleans and services guest rooms to maintain a high standard of cleanliness and presentation. The role includes making beds, changing linens, restocking room amenities, cleaning and sanitizing bathrooms and guest-room areas, and vacuuming and dusting. The Housekeeper may also clean public areas and perform deep-cleaning and periodic room-care tasks. The position requires maintaining organized, fully stocked housekeeping carts and equipment, responding promptly and courteously to guest requests, reporting maintenance issues and room deficiencies, and handling guest belongings and lost-and-found items securely. The Housekeeper follows safety, sanitation, and hotel operating standards, meets daily room quotas and timelines, and works with the team to support hotel cleanliness and guest satisfaction.
Requirements
- Strong attention to detail and commitment to cleanliness.
- Ability to work in a fast-paced, physically demanding environment.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Reliability and ability to maintain productivity standards.
Nice To Haves
- Prior housekeeping or hotel experience.
Responsibilities
- Clean and service guest rooms to ensure a high standard of cleanliness and presentation.
- Make beds, change linens, and restock room amenities and supplies.
- Clean bathrooms, vacuum carpets, dust surfaces, and sanitize guest-room areas.
- Maintain cleanliness of public areas, including hallways and common spaces, as needed.
- Perform deep cleaning, detailed room care, and periodic maintenance tasks such as filter care and touch-up cleaning.
- Operate and maintain housekeeping equipment and carts, keeping them stocked and organized.
- Respond promptly to guest requests by delivering items and providing friendly service.
- Report maintenance issues and room deficiencies to management.
- Follow safety, sanitation, and hotel operational standards.
- Handle guest belongings securely and properly report lost-and-found items.
- Work efficiently to meet daily room quotas and timelines.
- Collaborate with team members to maintain hotel cleanliness and guest satisfaction.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
