Housekeeper Luxury Experience

Proper Hospitality Solutions LLC•New York, NY
•$21 - $25

About The Position

The Housekeeper cleans and services guest rooms daily according to hotel standards, with the goal of exceeding guest expectations. The role includes maintaining room cleanliness, stocking guest amenities, attending to guest needs, and following hotel procedures and applicable OSHA guidelines. Housekeepers may also complete special projects, participate in quality audits, and assist colleagues as needed.

Requirements

  • Local candidates only.
  • U.S. citizenship or work authorization required.
  • Able to lift, pull, and push 50 pounds without restrictions.
  • Able to speak, write, and understand the primary language of the workplace.
  • Excellent organization skills.
  • Able to work with little or no supervision while maintaining immaculate standards.
  • Exceptional attention to detail and ability to take ownership of assigned responsibilities.

Nice To Haves

  • Luxury hotel experience preferred.
  • One to two years of luxury hospitality experience preferred.
  • OSHA certification is a plus.

Responsibilities

  • Stock the cart with supplies needed to perform duties.
  • Strip rooms of soiled linen and garbage; empty wastebaskets and dispose of waste according to OSHA guidelines.
  • Place guest amenities, including toilet paper, tissues, guest service directories, and turndown amenities.
  • Clean rugs, carpets, upholstered furniture, and draperies.
  • Clean baseboards, walls, ceilings, woodwork, windows, door panels, and sills.
  • Transport trash and waste from guest rooms to the disposal area.
  • Dust and clean furniture and fixtures, including picture frames, bed frames, lamps, TVs, armoires, and desks.
  • Make beds with clean sheets and check linens for stains and tears.
  • Know and follow hotel emergency procedures and lost-and-found guidelines.
  • Complete special projects and reasonable requests assigned by management, including daily focus projects.
  • Participate in quality-check audits conducted by Rooms management and general guest-room cleaning as directed by management.
  • Assist colleagues when needed.
  • Use cleaning fluids and supplies properly and according to OSHA standards.
  • Ensure equipment is operational and supplies are adequate; report equipment needing repair or supplies that need ordering.
  • Report room-status discrepancies and reasons rooms were not completed to the manager.
  • Assist guests with cleaning concerns and requests for additional supplies.
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