About The Position

The Housekeeper (Room Attendant) cleans and services assigned guest rooms to brand and productivity standards, helping provide clean, comfortable, and welcoming spaces for guests. The position performs full room cleaning, checks rooms for quality, reports maintenance issues, maintains an organized and stocked linen cart and workspace, updates room status, and completes required reports. It also follows key-control, safety, and lost-and-found procedures, responds to guest needs, and supports team operations as needed. The role requires the ability to lift up to 40 pounds and remain active throughout the shift, and availability to work weekends and holidays. Prior housekeeping or hospitality experience is preferred. The employer describes an “Associate First” culture that supports personal development and values work-life balance, diversity, customer service, and quality accommodations.

Requirements

  • Strong attention to detail and time-management skills.
  • Ability to work independently and as part of a team.
  • Ability to lift up to 40 pounds and remain active throughout the shift.
  • Reliable, organized, and safety-focused.
  • Basic communication and guest-service skills.
  • Must be available to work weekends and holidays.

Nice To Haves

  • Prior housekeeping or hospitality experience.

Responsibilities

  • Clean and service assigned guest rooms to brand and productivity standards.
  • Perform full cleaning, including making beds, cleaning bathrooms, dusting, vacuuming, and restocking amenities.
  • Inspect rooms for quality and promptly report maintenance issues.
  • Maintain a clean, organized, and stocked linen cart and workspace.
  • Update room status and complete required reports.
  • Follow key-control, safety, and lost-and-found procedures.
  • Respond to guest needs and support team operations as needed.

Benefits

  • Competitive wages
  • Medical, dental, and vision insurance plans
  • Life insurance with short-term and long-term disability options
  • 401(k) with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training and development and career advancement opportunities
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