About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following the company’s mission statement and values. Duties include cleaning guest units, reporting units ready for inspection, identifying maintenance issues or damaged and missing items, supporting guest services cleans, and helping maintain clean and organized storage areas. The role also involves attending training, maintaining a safe working environment, assisting with guest complaints, and ensuring units are turned over on time. Additional tasks may be assigned by MasterCorp Management.

Requirements

  • Ability to lift 25 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and do basic math.
  • Promptness with assignments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Ability to work irregular hours.

Nice To Haves

  • Previous housekeeping experience is preferred but not required.

Responsibilities

  • Maintain a high standard of excellence.
  • Strip units of soiled linens.
  • Remove trash from units.
  • Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other unit areas.
  • Report clean units as vacant and ready for inspection.
  • Report unit maintenance issues according to company procedure.
  • Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
  • Report missing inventory and supplies to the Supervisor.
  • Perform weekly guest services cleans as directed.
  • Help maintain the cleanliness and organization of storage closets.
  • Attend training sessions and apply the training in practice.
  • Ensure a safe working environment.
  • Assist in promptly resolving guest complaints.
  • Maintain urgency so units are turned on time.
  • Perform additional tasks as directed by MasterCorp Management.

Benefits

  • Paid training.
  • Immediate hire.
  • Medical, vision, and dental benefits.
  • Paid time off.
  • Opportunities for growth and career development.
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