About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following MasterCorp’s mission and values. The role includes cleaning unit areas such as bedrooms, bathrooms, kitchens, living rooms, closets, and decks; preparing units for inspection; reporting maintenance issues and damaged or missing items; and helping maintain storage areas. Housekeepers may also perform weekly guest-service cleans and other tasks as directed by management. The work environment may include odors, dust, cleaning chemicals, and laundry chemicals. The position frequently involves standing, walking, pushing, pulling, moving, lifting up to 25 pounds, bending, reaching, and repetitive motions. Occasional ascending and descending may also be required. Reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.

Requirements

  • Previous housekeeping experience is preferred but not required.
  • Able to lift 25 pounds, with or without accommodation.
  • Ability to make decisions.
  • Planning and scheduling capabilities.
  • Ability to read, write, and perform basic math.
  • Promptness and timeliness with assignments.
  • Passion for cleanliness.
  • Strong work ethic.
  • Ability to learn and change behavior.
  • Able to work irregular hours.

Nice To Haves

  • Previous housekeeping experience.

Responsibilities

  • Maintain a high standard of excellence.
  • Strip units of soiled linens.
  • Remove trash from units.
  • Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other areas of units.
  • Report clean units as vacant and ready for inspection.
  • Report unit maintenance issues according to company procedure.
  • Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
  • Report missing inventory and supplies to the Supervisor.
  • Perform weekly guest-service cleans as directed.
  • Help maintain the cleanliness and organization of storage closets.
  • Attend training sessions and apply the training in practice.
  • Help ensure a safe working environment.
  • Assist in resolving guest complaints promptly.
  • Maintain a sense of urgency so units are turned on time.
  • Perform additional tasks as directed by MasterCorp management.

Benefits

  • Medical, vision, and dental benefits.
  • Paid time off.
  • Paid training.
  • Weekly pay.
  • Referral bonus program of $250.
  • Opportunities for growth and career development.
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