Housekeeper- Part Time (Harrah's Hoosier Park)

Caesars Entertainment•Anderson, IN

About The Position

The Housekeeper produces high-quality cleanliness in assigned areas of Harrah's Hoosier Park by following established procedures and standards. The role cleans and sanitizes public and employee restrooms, back-of-house areas, food and beverage outlets, and other assigned spaces. Duties include vacuuming, mopping, sweeping, dusting, cleaning surfaces and furnishings, removing trash, and cleaning around slot machines. The Housekeeper also buffs floors and shampoos and extracts carpets according to the maintenance schedule, and properly uses and maintains cleaning equipment and supplies. The position requires following company policies, safety, key, chemical, lost-and-found, and energy-conservation procedures; reporting maintenance concerns, hazards, incidents, and unusual or suspicious activity; and maintaining confidentiality. The Housekeeper supports guest service, communicates work-related needs to supervisors, and may perform other duties as assigned. The role involves access to general and back-of-house areas of the racing and gaming facilities, including restrooms, food outlets, and offices. The work environment may be smoky and loud, with exposure to varied physical and environmental conditions.

Requirements

Must be at least 21 years of age.
Proficient in spoken and written English, including the ability to read limited two- and three-syllable words, recognize similarities and differences between words and number series, and print and speak simple sentences.
High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and interpret bar graphs.
Ability to understand and follow detailed but uncomplicated written or oral instructions and address problems involving a few concrete variables in standardized situations.
Flexible availability to work various shifts, weekends, and holidays.
Ability to push, pull, or lift up to 50 pounds and occasionally up to 100 pounds; continuous lifting and carrying of up to 5 pounds, pushing, and pulling.
Ability to use hands to finger, handle, or feel; reach; and talk or hear; and, on rare occasions, climb, stoop, kneel, crawl, taste, or smell, and work in difficult positions.
Frequently stand or walk, with rare sitting; ascend and descend stairs or ladders, maintain equilibrium, and work standing or walking for extended periods.
Ability to perform the vision tasks specified for the role, including close, distance, color, peripheral, depth, and distance perception, perceive sizes, shapes, temperatures, textures, or odors, and adjust focus.
Ability to obtain and maintain a non-gaming license from the Indiana Gaming Commission and Indiana Horse Racing Commission, and a valid Indiana driver's license.
Ability to work in a smoke-filled environment and in usually loud noise levels.
Must be able to perform the essential functions of the job, with reasonable accommodation where applicable.

Nice To Haves

Good communication skills.
Knowledge of cleaning chemicals and equipment.

Responsibilities

Report to work fit, prepared, and on time, and review the schedule for changes.
Follow assigned schedules, work hours, breaks, duty assignments, company policies, and procedures.
Communicate with coordinators, supervisors, and department heads about needs affecting performance, duties, attendance, and guest service.
Use timekeeping equipment and systems as directed to record all time worked.
Report policy violations, problems, maintenance or repair needs, safety hazards, incidents, and unusual or suspicious activities to the appropriate manager, supervisor, or security officer.
Maintain confidentiality regarding guests, team members, and business operations, and cooperate with company investigations.
Follow lost-and-found procedures for personal items, found money, or gaming tokens, including contacting Security.
Clean and sanitize public and employee restrooms, back-of-house areas, food and beverage outlets, and other assigned work areas.
Vacuum, mop, sweep, dust, clean wood, glass, pictures, doors, tables, chairs, slot machines, carpets, deli tables, sled chairs, ashtrays, and urns; remove trash and clean around slot machines.
Buff floors and shampoo and extract carpets according to the periodic maintenance schedule.
Use and maintain equipment and supplies properly and follow established safety, loss-prevention, key, chemical, and energy-conservation procedures.
Suggest improvements to guest service, department operations, or job efficiency.
Support a professional and fun work environment, treat guests and coworkers graciously, promote positive community influence, and participate in company-sponsored events.
Provide superior customer service and ensure behavior and appearance meet established standards.
Perform other duties as assigned, particularly duties affecting safety or guest service.