Housekeeper- Part Time (Harrah's Hoosier Park)

Caesars Entertainment•Anderson, IN

6d•Onsite

About The Position

The Housekeeper produces high-quality cleanliness in designated areas by following established procedures and standards. The role cleans and sanitizes public and employee restrooms, back-of-house areas, food and beverage outlets, and other assigned spaces at Harrah’s Hoosier Park. Duties include vacuuming, mopping, sweeping, dusting, cleaning surfaces and furnishings, removing trash, cleaning around slot machines, and performing periodic floor buffing and carpet shampooing and extraction. The Housekeeper properly uses and maintains equipment and supplies, follows key, chemical, safety, lost-and-found, and energy-conservation procedures, and reports maintenance needs, safety concerns, incidents, and unusual or suspicious activity. The position has no direct reports and may include other duties as assigned. The Housekeeper must provide courteous guest service, maintain confidentiality, follow company policies, communicate work-related needs, and cooperate with company investigations. The role requires access to general and back-of-house areas of the racing and gaming facilities and the ability to work in a smoke-filled, usually loud environment. Work requires frequent standing or walking, handling cleaning equipment and supplies, and working in varied physical and environmental conditions.

Requirements

Must be at least 21 years of age.
Proficient in spoken and written English, including the ability to read and understand basic written material, recognize similarities and differences in words and numbers, and print and speak simple sentences.
High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Ability to perform basic arithmetic with whole numbers, fractions, and decimals, and compute rates, ratios, and percentages and interpret bar graphs.
Ability to understand detailed but straightforward written or oral instructions and handle problems involving a few concrete variables in standardized situations.
Flexible availability to work various shifts, weekends, and holidays.
Ability to push, pull, or lift up to 50 pounds and occasionally up to 100 pounds; continuous lifting and carrying of up to 5 pounds; and pushing and pulling.
Ability to use hands and fingers, handle or feel objects, reach, and communicate verbally and by hearing; occasional climbing, stooping, kneeling, crawling, tasting, smelling, and working in difficult positions.
Frequent standing or walking, with rare sitting; ability to ascend and descend stairs or ladders, maintain equilibrium, and stand or walk for extended periods.
Ability to work around high or precarious places, airborne particles or fumes, extreme temperatures, wet or humid conditions, moving mechanical equipment, electrical-shock risks, and vibration; occasional exposure to toxic or caustic chemicals and outside weather conditions.
Vision abilities including close, distance, and color vision, peripheral vision, depth and distance perception, perception of sizes, shapes, temperatures, textures, or odors, and ability to adjust focus.
Maintain a professional work environment and comply with established conduct, appearance, and customer-service standards.
Obtain and maintain a non-gaming license from the Indiana Gaming Commission and Indiana Horse Racing Commission, as well as a valid Indiana driver’s license.
Able to work in a smoke-filled environment where noise levels are usually loud.

Nice To Haves

Good communication skills.
Knowledge of cleaning chemicals and equipment.

Responsibilities

Report to work fit, ready, and on time; check schedules for changes and follow assigned hours, breaks, stations, and duties.
Communicate work-related needs affecting performance, duties, attendance, or guest service to the coordinator, supervisor, or Department Head.
Use designated timekeeping equipment and systems to record time worked.
Follow the Team Member Handbook and report policy violations or problems to a supervisor or manager.
Suggest improvements to guest service, department operations, or job efficiency.
Report maintenance and repair needs and promptly report safety hazards; take precautions to prevent injury when needed.
Report incidents involving illness, injury, or accidents affecting team members or guests to the manager, supervisor, and Security Officer as appropriate.
Maintain confidentiality regarding guests, team members, and business operations, and cooperate with company officials during investigations.
Follow lost-and-found procedures for personal items, money, and gaming tokens, including contacting Security.
Produce high-quality cleanliness in assigned areas, including public and employee restrooms, back-of-house areas, and food and beverage outlets.
Use equipment and supplies properly and clean and maintain equipment.
Follow established rules, safety and loss-prevention procedures, energy-conservation guidelines, and key and chemical procedures.
Buff floors and shampoo and extract carpets according to the periodic maintenance schedule.
Vacuum, mop, sweep, dust, and clean wood, glass, pictures, doors, tables, chairs, slot machines, and carpets.
Clean restrooms and assigned areas; clean deli tables as needed; remove trash; clean sled chairs, areas around slot machines, ash trays, and urns.
Report unusual or suspicious activities to a supervisor.
Perform other related duties as requested or assigned, including duties affecting safety or guest service.
Maintain a professional work environment, support a positive and welcoming atmosphere, and meet established behavior, appearance, and customer-service standards.