Housekeeping

INTOWN SUITES•Chesapeake, VA

8d•Onsite

About The Position

The Housekeeper maintains a clean, safe, and welcoming environment for guests. The role performs routine and deep cleaning of guest rooms, hallways, laundry areas, and common spaces while meeting company cleanliness standards and guest service expectations. The Housekeeper helps ensure accommodations are properly maintained and ready for occupancy. The position requires following housekeeping and laundry procedures, cleaning a minimum number of rooms per shift, and responding to business needs by performing a variety of housekeeping or laundry duties. The Housekeeper works indoors on hard and carpeted surfaces, stands for eight-hour shifts, and may be exposed to extreme weather conditions, cold, and heat.

Requirements

Good knowledge of housekeeping and laundry standard operating procedures and techniques.
Ability to follow instructions and directions and meet deadlines.
Ability to clean the minimum required number of rooms per shift.
Ability to scrub and scour surfaces, extend arms overhead, and stoop, bend, and squat while cleaning.
Ability to perform a variety of housekeeping and laundry positions in response to business needs.
Ability to visually inspect guest rooms, public areas, and service areas for cleanliness and presentation quality.
Ability to manage multiple activities, often in stressful situations and with time constraints.
Regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Occasionally sit, climb or balance, stoop, kneel, crouch, or crawl.
Required vision abilities include close, distance, color, peripheral, and depth perception, as well as ability to adjust focus.
Stand for eight-hour shifts.

Responsibilities

Clean guest rooms according to company standard operating procedures.
Remove trash and miscellaneous debris from guest rooms and surrounding areas.
Ensure all hotel areas meet company standards, including areas outside the assigned cleaning area.
Clean bathrooms, including tubs, toilets, sinks, walls, and lights, and remove and replace bath linens.
Clean kitchen and dining areas, including refrigerators, microwaves, sinks, counters, cabinets, and tables.
Vacuum and wash floors according to standard operating procedures.
Dust and polish furniture and appliances.
Clean exterior room features, including siding, A/C grills, doors, and windows.
Notify the Head Guest Room Attendant when rooms are ready.
Restock the housekeeping cart at the end of the shift.
Operate housekeeping equipment according to standard operating procedures.
Immediately notify a supervisor of safety or security violations and guest concerns.
Maintain superior customer service when interacting with guests.