Housekeeping

INTOWN SUITES•Norcross, GA

91d•Onsite

About The Position

The Housekeeper maintains a clean, safe, and welcoming environment for guests by performing routine and deep cleaning in guest rooms, hallways, laundry areas, and common spaces. The role follows company cleanliness standards and guest-service expectations, helping ensure accommodations are maintained and ready for occupancy. The position is based at 1990 Willowtrail Parkway, Norcross, Georgia 30093.

Requirements

Good knowledge of housekeeping and laundry standard operating procedures and techniques.
Ability to follow instructions and directions and meet deadlines.
Ability to clean the minimum required rooms per shift.
Ability to scrub and scour surfaces, extend arms overhead, and stoop, bend, and squat while cleaning.
Ability to step in and perform a variety of housekeeping or laundry positions in response to business needs.
Ability to visually inspect guest rooms, public areas, and service areas for cleanliness and presentation.
Ability to manage multiple activities in stressful situations and under time constraints.
Ability to regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Ability to occasionally sit, climb or balance, and stoop, kneel, crouch, or crawl.
Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
Ability to stand for eight-hour shifts.

Responsibilities

Clean guest rooms according to company standard operating procedures.
Remove trash and miscellaneous debris from guest rooms and surrounding areas.
Maintain hotel cleanliness standards throughout the property, including areas outside the assigned cleaning area.
Clean bathrooms, including tubs, toilets, sinks, walls, and lights, and remove and replace bath linens.
Clean kitchen and dining areas, including refrigerators, microwaves, sinks, counters, cabinets, and tables.
Vacuum and wash floors according to standard operating procedures.
Dust and polish furniture and appliances.
Clean exterior room features, including siding, air-conditioning grills, doors, and windows.
Notify the Head Guest Room Attendant when rooms are ready.
Restock the housekeeping cart at the end of the shift.
Operate housekeeping equipment according to standard operating procedures.
Immediately notify a supervisor of safety or security violations and guest concerns.
Maintain superior customer service when interacting with guests.