Housekeeper - FT

MBK Senior Living•Thousand Oaks, CA

1d•$18 - $19

About The Position

The Housekeeper cleans and sanitizes residents’ apartments, public areas, offices, and work areas according to community and company guidelines, policies, and procedures. The role helps maintain a safe, comfortable, and inviting environment for residents, staff, and guests through high standards of cleanliness and customer service. The Housekeeper takes direction from the Executive Director, Maintenance Director, Director of Housekeeping, Lead Housekeeper, Supervisor, or designee. The position includes cleaning and upkeep, waste removal, hazard prevention, safe handling and storage of supplies and chemicals, and maintaining orderly work areas. The Housekeeper also provides scheduled or as-needed laundry services, responds courteously to simple resident requests, and promptly reports resident needs, safety or sanitation concerns, and repair requirements. Team members are expected to follow applicable regulations and company policies, communicate with coworkers and other departments, and contribute to a professional, resident-centered community. The schedule is Monday through Friday, 8 a.m. to 4 p.m. The pay range is $18.00–$19.00 per hour. On-the-job training is available for candidates with the right attitude and desire.

Requirements

Must be at least 18 years old.
Must complete required background clearances and health screening, and provide negative TB test results within 7 days of employment; the TB test must be from within the prior 6 months.
Must have excellent written and verbal English communication skills, including the ability to read, write, speak, and follow written and spoken directions.
Must be able to deal tactfully and professionally with personnel, residents, family members, and guests.
Must have strong organizational, problem-solving, and time-management skills.
Must present a positive and professional image.
Must have compassion for older adults and be able to interact effectively with people of different ages, backgrounds, and physical, emotional, and cognitive well-being levels.
Must be able to provide housekeeping services in a resident-centered environment that may involve unpleasant odors, blood, bodily fluids, hazardous waste, infectious diseases, and residents who may be ill or confused.
Must be able to use standard cleaning equipment and supplies consistent with the position.
Must be mobile and able to perform the physical demands of the position, including prolonged standing and frequent walking, bending, kneeling, squatting, pulling, overhead reaching, and repetitive motion.
Must be able to move intermittently throughout the workday in the community and between neighborhoods.
Must be able to lift and carry up to 50 pounds and push up to 250 pounds as necessary, and frequently push and pull cleaning supplies and carts.
Must be able to assist with the physical movement of residents during routine transfers and emergencies.

Nice To Haves

High school diploma or GED preferred.
Prior housekeeping or cleaning experience in a similar role preferred.

Responsibilities

Clean and sanitize resident apartments, common areas, offices, and work areas, including surfaces, fixtures, windows, floors, and carpets.
Dust, fluff, and straighten furniture in internal and external public areas, and follow established cleaning schedules as closely as practical.
Post required caution and safety signs before tasks that may create safety risks, and remove them promptly after completing the work.
Monitor and remove trash and waste from indoor and outdoor community areas, placing it in designated areas throughout the shift.
Follow safety standards and procedures, including use of appropriate PPE when handling hazardous waste or chemicals.
Securely store housekeeping supplies and carts, and keep chemicals and hazardous materials locked away and inaccessible to residents and guests.
Follow policies for chemical labels and Safety Data Sheets, and for safe storage, use, handling, mixing, and disposal of chemicals, cleaning solutions, and hazardous materials or waste.
Keep work areas attractive, safe, and free of hazards; put away equipment and tools after tasks are completed.
Display a positive, professional image and proactively greet and engage residents in a warm, friendly manner.
Respond courteously to simple resident requests and promptly report resident needs, concerns, or repair requirements to the appropriate department or supervisor.
Perform laundry services for residents as scheduled or needed, in a timely and organized manner.
Comply with applicable federal, state, and local regulations and company policies and procedures; promptly report health, safety, or sanitation concerns to a supervisor.
Communicate openly and work collaboratively with coworkers and other departments.
Perform other duties as assigned or requested by the designated leadership or supervisor.

Benefits

401(k) retirement plan with company match up to 4%.
Employee Assistance Program for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team member discount programs.
Resources to support physical, emotional, and financial wellness.
Free meal per shift.
For full-time team members: comprehensive medical, dental, and vision coverage.
For full-time team members: multiple medical plan options, including an HSA-eligible plan with company contributions.
For full-time team members: healthcare and dependent care flexible spending accounts.
For full-time team members: commuter benefits.
For full-time team members: company-paid life insurance and Accidental Death & Dismemberment coverage.
For full-time team members: disability benefits where applicable and subject to state-specific programs and eligibility requirements.
For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.
Leadership development and live in-person, virtual, individual, and group training.