Housekeeper - Sea Pines

MasterCorp•Hilton Head, SC

10d

About The Position

The Housekeeper is responsible for consistently meeting quality and timeliness standards while cleaning resort property units and following the company’s mission statement and values. The role includes preparing units for inspection and ensuring they are turned on time. Housekeepers may also be asked to perform additional tasks as directed by MasterCorp Management. The position operates in an environment that may include odors, dust, cleaning chemicals, and laundry chemicals. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Requirements

Previous housekeeping experience is preferred but not required.
Must be able to lift 25 pounds, with or without accommodation.
Ability to make decisions.
Planning and scheduling capabilities.
Ability to read, write, and perform basic math.
Must be prompt with assignments.
Passion for cleanliness.
Strong work ethic.
Ability to learn and change behavior.
Ability to work irregular hours.

Nice To Haves

Previous housekeeping experience.

Responsibilities

Maintain a high standard of excellence.
Strip units of soiled linens.
Remove trash from units.
Clean bedrooms, bathrooms, kitchens, living rooms, closets, decks, and other areas of units.
Report clean units as vacant and ready for inspection.
Report unit maintenance issues according to company procedure.
Report damaged, dirty, or stained carpets, drapes, furniture, and linens.
Report missing inventory and supplies to a Supervisor.
Perform weekly guest services cleans as directed.
Help maintain the cleanliness and organization of storage closets.
Attend training sessions and apply the training in practice.
Help ensure a safe working environment.
Assist in promptly resolving guest complaints.
Maintain a high sense of urgency so units are turned on time.