Housekeeper Room Care

Concord Hospitality Enterprises•Cleveland, OH

About The Position

Concord Hospitality is hiring Housekeepers to clean and service assigned guest rooms promptly and in an organized manner while following hotel procedures and standards. Housekeepers help create a clean, welcoming guest experience that can influence guest satisfaction and return visits. The role also involves maintaining a tidy, well-stocked linen cart; reporting room items that need attention; securing issued equipment, keys, and supplies; reporting lost-and-found items; and responding to guest requests in a friendly, timely manner. The position offers opportunities for training, development, and career advancement.

Requirements

Strong attention to detail and organizational skills.
Ability to work independently and as part of a team.
Physical ability to perform cleaning tasks and lift or carry supplies or equipment.
Flexibility to work varied shifts, including weekends and holidays.
Commitment to safety, sanitation, and guest service standards.

Nice To Haves

Prior housekeeping or hospitality experience.

Responsibilities

Clean and service assigned guest rooms in a timely and organized manner, following procedures and hotel standards.
Keep the linen cart neat, organized, and well stocked.
Report guest-room items needing attention, including fixtures, door locks, televisions, or HVAC systems.
Maintain the security of issued equipment, keys, and supplies.
Report lost-and-found articles to a supervisor.
Respond to guest requests in a friendly and timely manner.