Housekeeper Supervisor/Inspector

Magna Hospitality Group•Nashville, TN

About The Position

The Housekeeper Inspector ensures high standards of cleanliness and maintenance within residential or commercial properties. The role includes inspecting completed cleaning work, applying quality-control measures, and ensuring tasks comply with established protocols. The supervisor trains and mentors housekeeping team members, promotes adherence to safety and hygiene standards, communicates with management and clients about concerns, and coordinates housekeeping schedules. The position supports a clean, safe, and welcoming environment that reflects positively on the organization. The role calls for leadership, organization, attention to detail, clear communication, and problem-solving. Familiarity with cleaning products, safety protocols, and scheduling tools supports daily operations and longer-term planning.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of experience in housekeeping or janitorial services.
  • At least 1 year of supervisory or team lead experience in a housekeeping or related environment.
  • Strong knowledge of cleaning chemicals, supplies, and equipment usage.
  • Ability to read and understand safety guidelines and cleaning protocols.

Nice To Haves

  • Certification in hospitality management or a related field.
  • Experience working in hotel, healthcare, or large commercial facilities.
  • Familiarity with OSHA regulations and workplace safety standards.
  • Proficiency in scheduling and inspection software.
  • Excellent interpersonal and conflict resolution skills.

Responsibilities

  • Supervise and coordinate daily housekeeping staff activities to ensure efficient and thorough cleaning operations.
  • Inspect rooms, common areas, and facilities to verify compliance with cleanliness and maintenance standards.
  • Train new and existing housekeeping employees on cleaning techniques, safety procedures, and company policies.
  • Maintain inventory of cleaning supplies and equipment, and report needs or discrepancies to management.
  • Document inspection results, prepare reports, and communicate findings to management.
  • Address and resolve housekeeping issues or client complaints promptly and professionally.
  • Schedule and assign tasks to optimize workflow and meet deadlines.
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