Hotel Housekeeper Inspector

Massanutten Resort•McGaheysville, VA

About The Position

Massanutten Resort is seeking a detail-oriented Hotel Housekeeping Inspector for its Hotel Housekeeping Department. The inspector ensures proper and efficient cleaning operations and oversees the quality of hotel rooms and public areas. The role involves inspecting housekeepers’ work, checking assigned areas for cleanliness and accurate inventory, and ensuring rooms, halls, closets, surfaces, and furniture are in good order. The inspector helps hotel employees complete tasks safely, efficiently, and independently, provides supervision and assistance to Hotel Housekeepers, and performs other duties assigned by management. The position requires previous experience in commercial housekeeping and working with the public, as well as the ability to multitask and work efficiently in a fast-paced environment. This is a full-time, year-round position at one location. The schedule is 8:00 AM–4:30 PM, with additional hours as needed, including weekends and holidays. Employees work a rotating schedule with every third weekend off. Pay is $13.00 per hour.

Requirements

  • Previous work in a commercial housekeeping operation.
  • Previous experience working with the public.
  • Must be self-motivated.
  • Detail oriented.
  • Great customer service skills.
  • Good communication skills.
  • Good attendance.
  • Must be 18 years old.
  • Ability to multitask and work efficiently in a fast-paced environment.

Nice To Haves

  • High school diploma or equivalent (preferred).

Responsibilities

  • Inspect housekeepers’ work to ensure it meets quality standards.
  • Ensure cleanliness standards are upheld in hotel public areas and room accommodations.
  • Check assigned hotel areas for accurate inventory and cleanliness, and ensure rooms, halls, closets, surfaces, and furniture are in good order.
  • Provide key and phone security.
  • Enforce company policies and departmental guidelines.
  • Provide immediate supervision and assistance to Hotel Housekeepers, helping them complete tasks safely, efficiently, and independently.
  • Perform other duties assigned by management.

Benefits

  • Medical benefits
  • Vision insurance
  • Life insurance
  • Dental insurance
  • ESOP (Employee Stock Ownership Plan)
  • Seven paid holidays
  • Vacation time
  • Sick time
  • Free resort amenities and discounts, including RCI Exchange Vacation Plan and resort lodging usage
  • Professional development assistance
  • Weekend bonus of $60 for Friday, Saturday, and Sunday
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