Housekeeper Public Spaces

Marriott•Victoria, BC

10d•Onsite

About The Position

This position is for a Housekeeper in Public Spaces at Delta Hotels Victoria Ocean Pointe Resort, part of Marriott International. The role involves maintaining cleanliness and order in public and employee areas, ensuring guest satisfaction, and adhering to company safety and security policies. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing accommodations for applicants with disabilities. Delta Hotels by Marriott aims to provide a seamless travel experience, focusing on essential guest needs and expanding globally.

Requirements

Ability to move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
Ability to push and pull work-related machinery over sloping and uneven surfaces.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to visually inspect tools, equipment, or machines (e.g., to identify defects).
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to move through narrow, confined, or elevated spaces.
Ability to move up and down a ladder.
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.

Responsibilities

Clean public and employee restrooms and showers.
Clean glass in public and employee areas.
Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
Dust surfaces in assigned area.
Empty trash containers, ashtrays, and ash urns in public areas into proper containers.
Inspect condition of furniture for tears, rips, and stains and report damages.
Clean and maintain lights.
Post caution signs to limit traffic when necessary.
Contact other departments directly for urgent repairs.
Respond promptly to requests from guests and other departments.
Identify and report preventative or other maintenance issues in public areas or guest rooms.
Follow all company and safety and security policies and procedures.
Report any maintenance problems, safety hazards, accidents, or injuries.
Complete safety training and certifications.
Properly store flammable materials.
Ensure uniform and personal appearance are clean and professional.
Maintain confidentiality of proprietary information.
Welcome and acknowledge all guests according to company standards.
Anticipate and address guests’ service needs.
Assist individuals with disabilities.
Thank guests with genuine appreciation.
Speak with others using clear and professional language.
Support team to reach common goals.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by Supervisors.