Public Area Housekeeper

Marriott•Boston, MA

7h•Onsite

About The Position

This position is responsible for maintaining the cleanliness and appearance of public and employee areas, including restrooms, showers, glass surfaces, and floors. Key duties involve dusting, emptying trash, inspecting furniture, and maintaining lights. The role requires adherence to company safety and security policies, reporting maintenance issues, and ensuring a professional appearance. A significant aspect of the job is providing excellent guest service by welcoming guests, anticipating their needs, assisting individuals with disabilities, and communicating clearly. The housekeeper is expected to support team goals and ensure adherence to quality standards. Physical demands include lifting objects up to 55 pounds, pushing/pulling machinery, reaching, bending, twisting, stooping, visual inspection, fine motor skills, moving through confined spaces, using a ladder, and standing/walking for extended periods.

Nice To Haves

No high school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification

Responsibilities

Clean public and employee restrooms and showers
Clean glass in public and employee areas
Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment
Dust surfaces in assigned area
Empty trash containers, ashtrays, and ash urns in public areas into proper containers
Inspect condition of furniture for tears, rips, and stains and report damages
Clean and maintain lights
Post caution signs to limit traffic when necessary
Contact other departments directly for urgent repairs
Respond promptly to requests from guests and other departments
Identify and report preventative or other maintenance issues in public areas or guest rooms
Follow all company and safety and security policies and procedures
Report any maintenance problems, safety hazards, accidents, or injuries
Complete safety training and certifications
Properly store flammable materials
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Support team to reach common goals
Ensure adherence to quality expectations and standards
Perform other reasonable job duties as requested by Supervisors