Household Manager

Forthright Case Management Llc•Reno, NV
•$18 - $20

About The Position

The Household Manager / Family Personal Assistant supports the day-to-day operations of a busy family household with children. The role is the central point of coordination for household operations and the family schedule, including children's activities, appointments, vendors, errands, travel preparations, and personal administrative needs. The position is primarily focused on household management and family support rather than childcare, but includes occasional child-related logistics and hands-on assistance when needed. The Household Manager oversees household organization, systems, supplies, maintenance, projects, vendors, staff coordination, shopping, records, expenses, meals, guests, and events. The role also supports parents with calendars, appointments, reservations, errands, research, correspondence, purchases, and travel planning. Occasional evening, weekend, travel-day, emergency, or special-event flexibility may be needed, and overnight or family travel may be requested. The successful candidate is expected to be highly organized, proactive, discreet, dependable, professional, and comfortable working around children. Strict confidentiality and professional boundaries are required during and after employment. The schedule is days with some weekends and nights. Compensation is $18–$20 per hour.

Requirements

  • Previous experience in a related position is strongly preferred, such as Household Manager, Family Assistant, Personal Assistant, Estate Manager, Executive Assistant, Nanny/Family Assistant, or Hospitality Manager.
  • Exceptional organization and time-management skills, including the ability to manage multiple schedules, priorities, and ongoing projects.
  • Strong attention to detail, judgment, and problem-solving abilities.
  • Excellent verbal and written communication skills.
  • Ability to anticipate needs, take initiative without overstepping boundaries, and work independently while receiving direction.
  • Comfort coordinating with children, parents, caregivers, schools, vendors, and household staff.
  • High level of discretion and confidentiality; ability to maintain appropriate professional boundaries.
  • Strong technology skills, including email, shared calendars, online ordering, spreadsheets, scheduling applications, and mobile communication.
  • Valid driver's license and safe driving record if transportation responsibilities are required.
  • Reliable transportation if use of a personal vehicle is required.
  • Genuine comfort working around children and understanding of the demands of a busy family household.
  • Ability to move comfortably throughout the residence and complete routine household errands and organizational tasks.
  • Ability to lift approximately 25–40 pounds when necessary.
  • Ability to drive children or family members if required.
  • Flexibility for occasional evenings, weekends, travel days, household emergencies, or special events; occasional overnight or family travel may be requested.
  • Strict confidentiality is required during and after employment; family information must not be shared with outside parties or posted on social media.

Nice To Haves

  • Previous experience supporting a family with children.
  • Experience in a high-service or private household environment.
  • Experience managing complex family calendars.
  • Experience coordinating children's school and extracurricular schedules.
  • Experience with family travel planning.
  • Experience supervising household staff or vendors.
  • Familiarity with home maintenance and preventative maintenance schedules.
  • CPR and First Aid certification.
  • Experience managing household expenses and administrative records.

Responsibilities

  • Oversee the daily organization and smooth operation of the family residence; maintain a clean, orderly, well-stocked, and welcoming environment.
  • Create and maintain household systems, schedules, checklists, inventories, and organizational procedures.
  • Monitor and replenish household supplies, groceries, toiletries, cleaning products, and other essentials.
  • Coordinate routine and seasonal maintenance, repairs, household projects, and preparation of family and guest spaces.
  • Manage the family's master calendar, including school schedules, children's activities, appointments, events, and family commitments.
  • Coordinate children's activities, transportation, appointments, registrations, forms, supplies, belongings, and school-related logistics as directed by the parents.
  • Communicate with schools, instructors, coaches, caregivers, and other family service providers when authorized.
  • Provide personal administrative support, including managing calendars, appointments, reservations, errands, research, online purchases, returns, records, correspondence, deadlines, and task lists.
  • Assist with family travel planning, itineraries, children's travel needs, packing and unpacking, home preparation, and coordination of pet care, deliveries, staff, and vendors during travel.
  • Serve as the primary contact for household vendors; schedule and supervise service providers, obtain estimates, oversee work, and maintain service and maintenance records.
  • Coordinate household employee and service-provider schedules, responsibilities, priorities, and communication; assist with interviewing, onboarding, and training when requested.
  • Manage grocery and household shopping, inventories, errands, deliveries, packages, specialty-item research, receipts, and purchase records.
  • Track household expenses, receipts, invoices, and reimbursements; assist with expense summaries, bill organization, budgeting, and coordinating payments with the family's designated financial contact.
  • Coordinate grocery ordering, meal-related needs, kitchen and pantry organization, simple meal or snack preparation when needed, and catering or restaurant orders.
  • Prepare the residence for guests and events; coordinate event vendors, guest rooms, gifts, wrapping, shipping, and cards.
  • Occasionally provide short-term child supervision, assist with school pickup or activity transportation, prepare snacks, help children gather belongings, and support family routines.
  • Reinforce household expectations while respecting the parents as the primary decision-makers regarding discipline, parenting, education, and childcare.
  • Maintain strict confidentiality concerning family information, photographs, schedules, locations, and personal matters.

Benefits

  • 401(k) matching
  • Company parties
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
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