AHD House Supervisor

Alameda Health System•Alameda, CA

About The Position

The AHD House Supervisor provides clinical oversight and direction to nursing staff during non-business hours and serves as the first point of contact for administrative issues during those hours. The role requires strong clinical skills, a broad nursing-generalist knowledge base, problem-solving ability, and crisis-intervention skills. The supervisor performs related duties as required. The position adjusts nurse staffing to meet patient-care needs, supervises nursing units and adherence to policies and safety standards, supports staff and medical teams during stressful situations, and represents Hospital Administration after normal business hours. It also handles inpatient admissions, transfers, and bed control; performs delegated pharmacy functions when the pharmacy is closed; and responds to patient, family, visitor, and physician concerns.

Requirements

Three years of experience as a registered nurse, with increasing responsibilities and progressive experience.
Valid license to practice as a Registered Nurse in the State of California.
Basic Life Support (BLS) certification issued by the American Heart Association.
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities, along with required licenses or certifications.

Nice To Haves

Bachelor’s Degree in Nursing.
Advanced Cardiac Life Support (ACLS) certification issued by the American Heart Association.

Responsibilities

Adjust nurse staffing for current and oncoming shifts based on patient acuity and staffing guidelines.
Lead, evaluate, motivate, measure, and counsel staff, anticipating potential problems.
Lead calmly and de-escalate stressful or crisis situations.
Assist nursing and medical staff during stress and crisis, including responding to Code Blue, Code Grey, Code Red, Code Green, Code Pink, and Code Yellow situations; manage the post-death process.
Model the Studer “Must Haves,” including AIDET and leadership rounding on staff.
Provide clinical supervision and direction to nursing units and departments.
Collaborate with the appropriate nurse manager on problems and patient-care delivery; supervise adherence to nursing policies, procedures, safety standards, and infection-control standards.
Perform delegated pharmacy functions for inpatients when the pharmacy is closed, including medication retrieval; retrieve supplies, equipment, and dietary requests as needed.
Perform inpatient admission, transfer, and bed-control functions.
Represent Hospital Administration after normal business hours and initiate the San Leandro Hospital disaster response plan during an external or internal disaster.
Investigate concerns raised by patients, families, visitors, or physicians and report findings to the risk manager or VP/Patient Care Services as required.
Identify and resolve problems involving patient care and hospital operations.
Support patient and family values through care and compassion.
Take appropriate action to address immediate clinical or behavioral issues with staff and communicate these issues to the appropriate manager.
Provide verbal and written feedback about staff performance to Department Leaders.