House Supervisor - Carrier Clinic - Full Time Nights

Hackensack Meridian Health•Montgomery, NJ

12d•$113,818

About The Position

The House Supervisor demonstrates Hackensack Meridian Health values, leadership, and interpersonal skills while overseeing clinical and leadership functions of the Medical Center in the absence of unit managers and senior leadership. The role assures safe and effective patient care after hours, on weekends, and on holidays by assessing departments, maintaining patient flow and continuity of care, and reporting pertinent information to management and administration. The House Supervisor supervises staff and serves as a clinical resource, responds to codes and rapid responses, deploys staff and resources, and leads Incident Command until qualified personnel arrive. The role communicates unusual occurrences and complaints for follow-up and intervenes as needed. It also reviews admissions and patient status to support appropriate placement, bed usage, and efficient patient flow. The House Supervisor collaborates with clinical and operational departments, provides mentorship and guidance, supports staff orientation and development, and addresses operational issues in the absence of an administrator. The position promotes patient satisfaction, supports performance improvement, and ensures compliance with applicable regulatory requirements.

Requirements

Associate degree in Nursing or diploma in Nursing.
BSN in progress and/or willingness to acquire a BSN within three years of hire; advanced master's degree nursing programs satisfy the BSN requirement for applicable team members hired on or after February 2025.
At least four years of recent clinical experience.
Demonstrated clinical knowledge and skills.
Demonstrated leadership competencies.
Ability to work independently.
Basic knowledge of the nursing process, standards of care, regulatory requirements, and best practices.
Excellent written and verbal communication skills.
Proficient computer skills, including Microsoft Office and/or Google Suite platforms.
NJ State Professional Registered Nurse License.

Nice To Haves

Knowledge of evidence-based criteria, utilization review, discharge planning, and case management.

Responsibilities

Provide continuity in supervision of hospital personnel and guidance to maintain quality clinical care and prudent fiscal management of supplies and staff.
Deploy staff, supplies, and equipment as needed.
Promote an environment of mutual trust, acceptance, recognition, and respect.
Round on units and departments and supervise patient care.
Coordinate with department heads to identify patient problems and help develop effective resolutions.
Respond to all codes and rapid responses.
Provide clinical support, including obtaining medical records.
Keep self and staff informed about medical and legal aspects of nursing care.
Initiate and manage the Incident Command Center until Emergency Management staff arrive.
Collaboratively lead Nursing and Hospital departments and provide mentorship, education, and training as directed.
Interpret hospital policies and regulations for staff, physicians, patients, and visitors.
Facilitate critical thinking and problem-solving at unit and department levels.
Develop and maintain a coordinated team approach with physicians, nurses, and allied health personnel.
Participate in orientation of new staff.
Facilitate and monitor timely discharges and transfers between units and other facilities.
Help prioritize and assign patient beds and manage patient flow when a Capacity Manager is absent.
Collaborate with nurse managers, case managers, physicians, charge nurses, ED managers, infection control, and ancillary department managers on patient placement and safety.
Maintain ongoing communication with essential personnel to support daily operations.
Assume leadership of care in the absence of the administrator.
Promote patient satisfaction through extraordinary service.
Provide direction, problem-solving, and decisions on operational issues for hospital departments.
Provide input into performance evaluations and competency assessments.
Communicate concerns and issues in a timely manner.
Initiate disciplinary actions as appropriate in conjunction with managers.
Participate in performance improvement projects focused on organizational and department goals.
Ensure compliance with state, federal, and regulatory requirements, including EMTALA, Joint Commission, and State Department of Health requirements.
Perform other duties and projects as assigned.
Adhere to HMH organizational competencies and standards of behavior.