House Supervisor (RN), Full-time, Nights- Sign-on Bonus

Mary Free Bed Rehabilitation Hospital • Grand Rapids, MI

2d • Onsite

About The Position

The House Supervisor (Clinical Care Supervisor) is responsible for clinical care and operational decision-making during the assigned shift at Mary Free Bed Rehabilitation Hospital. Depending on the hours worked, the supervisor may be the most senior person in the hospital and is responsible for decision-making and communication during that time. The role provides daily oversight of nursing care to ensure safe, evidence-based, patient-focused care, collaborating with medical, clinical, and therapeutic disciplines to support optimal service and outcomes. The supervisor provides input to Nursing Directors and the Chief Nursing Officer on clinical decisions and best practices, leads nursing huddles, participates in committees and councils, and contributes to employee performance feedback.

The position supports quality, service, and people priorities through clinical oversight, patient safety, quality improvement, customer service, staff development, and interdisciplinary collaboration. The supervisor assists with implementing nursing policies and standards, accreditation and regulatory requirements, patient satisfaction efforts, employee training, competency validation, and a professional work environment. The role is based at the Main Hospital in Grand Rapids, Michigan, and is a full-time night-shift position working 36 hours per week from 6:00 p.m. to 6:30 a.m. on a rotating schedule, with an every-third requirement stated in the posting.

Requirements

• Current Registered Nurse licensure in the state of Michigan.
• Associate Degree in Nursing (ADN) required.
• Current Basic Life Support (BLS) certification.
• Current ACLS and PALS certifications, or obtain them within six months of assuming the position.
• CRRN certification required; must sit for the examination at the earliest point of qualification.
• Strong clinical skills, judgment, decision-making, and critical thinking, including managing IVs, tracheostomies, wound care, and equipment troubleshooting.
• Strong collaboration skills.
• Time-management and organizational skills.
• Effective written and verbal communication skills.
• Proficiency with computerized documentation (Cerner) required upon completion of orientation.
• Ability to traverse or move around the work location frequently and position oneself to perform essential functions frequently.
• Ability to receive and communicate information and ideas for understanding more than two-thirds of the time.
• Ability to lift or exert force up to 10 pounds and up to 25 pounds frequently.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Relevant clinical patient-care experience in rehabilitation, acute or critical care, medical-surgical nursing, or oncology.
• Microsoft Office skills, especially Excel, Word, PowerPoint, and Outlook, preferred at the time of hire.
• Proficiency with Cerner computerized documentation at the time of hire.

Responsibilities

• Oversee clinical care during the assigned shift and support hospital decision-making and communication when serving as the most senior person on duty.
• Promote consistent delivery of safe, evidence-based nursing care in accordance with policies, procedures, and protocols.
• Create equitable staffing assignments, mentor new staff, ensure nursing participation and preparation for team conferences, follow up with physicians and safety monitors, and address occurrence reports and service recovery.
• Ensure individualized plans of care and patient goals are established at admission, updated appropriately, and supported by completion of education needs before discharge.
• Review nursing policies, procedures, patient-care standards, and nursing practice standards, and address non-compliance and validation of key nursing tactics.
• Understand nursing performance measures, identify improvement opportunities with staff, support action plans, communicate and implement changes, assist with competencies, and provide feedback to Nursing Directors.
• Participate in departmental quality improvement and promote innovative rehabilitation nursing practices aligned with evidence-based standards.
• Evaluate patient risks, advocate for patient safety, respond to medical emergencies and campus codes, and redirect after-hours Intrathecal Baclofen calls to the appropriate nurses or physicians.
• Maintain effective working relationships with hospital leaders, staff, physicians, and stakeholders, and participate in interdisciplinary program meetings as assigned.
• Assist Nursing Directors with policies and processes aligned with Joint Commission, CARF, CMS, and state hospital standards, and serve as a resource to staff.
• Assist with implementation of the Nursing Department patient satisfaction program; conduct daily patient and staff rounds, address concerns, and provide customer service recovery and positive feedback.
• Maintain effective relationships with admitting and consulting physicians, serving as a visible point of contact and ensuring requests and patient-care concerns are addressed promptly.
• Assist with new employee training and integration, and provide performance feedback in collaboration with Nurse Educators and Nursing Directors.
• Support staff completion of competencies and conduct return demonstrations during the shift.
• Promote a professional culture of accountability, respect, open communication, solution-seeking, and adaptability; identify employee safety risks and work with Nursing Directors to address them.
• Attend one staff meeting per month, Clinical Care Supervisor meetings, and other meetings as assigned; communicate with Nursing Directors if unable to attend.
• Demonstrate excellent customer service, teamwork, direct communication, discretion, and sensitivity with confidential information; encourage, coach, and monitor these behaviors in team members.
• Contribute to quality improvement by identifying problems, seeking solutions, and supporting patient and family satisfaction and customer-service monitoring and reporting.

Benefits

• Sign-on bonus of $10,000 for a two-year commitment or $15,000 for a three-year commitment.
• Seniority benefits: eligible credit for previous years of service, with benefits from day one.
• $5.00 per hour night-shift differential.
• Annual merit increases.
• Medical, dental, and vision insurance.
• Paid time off (PTO).
• Holiday pay.
• Public Service Loan Forgiveness (PSLF) eligibility.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree