House Supervisor - RN

Crestwyn Behavioral Health•Memphis, TN

About The Position

The House Supervisor - RN oversees the facility’s day-to-day nursing operations and ensures staffing is adequate to provide care. When scheduled, the supervisor oversees behavioral health and nursing services with a positive, empathetic, and professional approach. The role collaborates as needed with interdisciplinary treatment teams, other departments, and administration to address residents’ physical, biopsychosocial, age, developmental, and cultural needs, and to acknowledge and work toward resolving customer complaints. The supervisor provides leadership to support compliance with local, state, and federal regulations and nursing practice standards, with patient safety as a top priority. The position monitors and coordinates care delivery, staffing, documentation, admissions and discharges, and staff development. It also provides direct patient care as needed and performs other assigned functions and tasks.

Requirements

  • Current registered nursing license in the state where the facility is located.
  • At least 1 year of RN experience in any setting.
  • Current certification or license to practice within the state where the facility is located.
  • CPR certification required; training is available upon hire and offered by the facility.
  • De-escalation/restraint certification required; training is available upon hire and offered by the facility.

Nice To Haves

  • BSN from an accredited school of nursing preferred.
  • More than 1 year of RN experience strongly preferred.
  • 1 year of experience in psychiatric or recovery programs preferred.
  • Some experience as a charge RN or in another leadership position strongly preferred.
  • First aid may be required depending on the state or facility.

Responsibilities

  • Anticipate and manage changes in census and patient acuity, allocating nursing resources according to measured care needs.
  • Model customer-service expectations and demonstrate urgency regarding patient safety.
  • Enforce and interpret policies for patient and resident care.
  • Ensure appropriate staffing for each unit and patient-care needs, including staff ratios and coverage for call-offs and vacations.
  • Ensure chart checks, seclusion/restraint logs, nursing assessments, medication administration records (MARs), and report sheets are accurate and up to date.
  • Complete rounds at the beginning of the shift and perform random audits.
  • Support nursing leaders in ensuring staff are oriented and competent to perform required duties, including coaching staff as needed.
  • Provide mentoring and training as needed.
  • Support the nursing leadership team in maintaining compliance with professional, regulatory, and governmental standards.
  • Monitor and evaluate patient-care processes and outcomes to support competent, compassionate, and safe care.
  • Coordinate patient care, including physician orders and diagnostic information, and ensure consultations are ordered.
  • Document medical and behavioral health information and nursing care.
  • Administer medications and maintain records in accordance with company policies and procedures.
  • Assist in developing individualized plans of care with specific, measurable goals, objectives, and interventions, and update plans as goals are met or patient conditions change.
  • Prioritize tasks and delegate staff to ensure quality patient care.
  • Lead admissions and discharges during the shift, inform physicians of changes in patient conditions, and adjust staffing accordingly.
  • Use the administrator-on-call for situations requiring additional attention.
  • Provide direct care as needed.
  • Perform other functions and tasks as assigned.
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