House Person

DRIFTWOOD HOSPITALITY MANAGEMENT•San Diego, CA

1d•Onsite

About The Position

Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. The House Person is responsible for cleaning and maintaining all corridors, vending areas, elevators and landings, and service areas on guest room floors, ensuring the hotel's standards of cleanliness. This role also involves providing linen supplies for Room Attendants, stocking floor closets, and delivering/retrieving items requested by guests and the Floor Supervisor. The Hotel operates 24 hours a day and 7 days a week, requiring variations in shift days, starting times, and hours worked in a week.

Requirements

Ability to push heavy carts.
Ability to talk to many different kinds of people to give information, answer questions and provide required services.
Ability to lift all equipment and supplies on and off cart.
Ability to use property radio for department communication.

Responsibilities

Review assigned area and complete general removal of any trash or debris on floors.
Check assigned floor closets and replenish linen supplies.
Stock linen room with clean linen and supplies.
Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.
Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.
Remove all dirty glasses from assigned Room Attendants' carts and closets.
Transport to dish steward in kitchen.
Return clean glasses to floor closets in racks.
Clean designated areas with proper chemicals, tools and equipment: Guest room floor corridors, Floor closets, Service corridors, Elevators, tracks and landings, Guest laundry room, Guest vending areas, Stairwells.
Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
Ensure that nothing is stored in stairwells.
Remove stains, scuff marks, and dust from carpets.
Provide timely delivery of any items requested by guests.
Turns in all lost and found items and all guest room keys to the department.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Report any property condition deficiencies for Guestware.
Reports unsafe conditions to management.
Reports accidents, injuries, near-misses, property damage or loss to management.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance.
Perform any related duties as requested by supervisor/manager.
Assists other Housekeeping Personnel when needed.