House Person

Sage Hospitality•Boulder, CO

18h•Onsite

About The Position

Designed exclusively in Colorado and located in the new heart of Boulder, The Hiltons on Canyon (Embassy Suites and Hilton Garden Inn Boulder – Canyon Boulevard and 28th Street) is an urban retreat. Guests will experience attention to detail in these inspired properties. At Sage Hospitality, the company dares to be different, not only in the experience provided to guests but also to team members. They believe in being true to themselves and employing their passions, seeking storytellers and experiential guides who are relaxed yet attentive, genuinely enthusiastic, and creative, wanting to share their passion with others and the community. The House Person's overall job is to maintain cleanliness and order in the lobby and common areas for guests, and to provide quick and courteous service.

Requirements

No formal education needed.
No experience required.
Ability to meet appearance standards.
Ability to communicate with guests and coworkers.

Responsibilities

Walk all assigned floors at the beginning and end of the shift; remove newspapers and service trays, empty trash receptacles.
Remove trash and/or linen and observe any areas needing immediate cleaning.
Clean all public areas as prescribed while following safety procedures and regulations to include, but not limited to: hallways, elevators, service areas, stairwells, etc.
Remove dirty linen, towels, and trash from service areas and take them to appropriate locations as prescribed.
Assist room cleaning staff as needed.
Stock linen and supply closets to ensure inventories are at par.
Report any lost/found items, damages, or merchandise issues to your supervisor or manager.
Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure satisfaction.