House Person

Pyramid Global Hospitality•Athens, GA

22h•Onsite

About The Position

Pyramid Global Hospitality is a company that prioritizes its employees, fostering a supportive and inclusive work environment that promotes diversity, growth, development, and wellbeing. They offer comprehensive benefits, on-site wellness programs, discounts, and opportunities for career advancement across over 230 properties globally. The Hyatt Place Athens/Downtown, a modern hotel with 190 guest rooms and meeting space, is part of this portfolio. It offers a professional and fast-paced environment focused on exceptional service, valuing growth, teamwork, and professionalism. The House Person role is crucial to maintaining the hotel's cleanliness, which is a key factor in guest satisfaction and recommendations. This position involves meticulous attention to detail in preparing and maintaining public spaces and assisting room attendants, serving as the "Heart of the House" to ensure guests have a relaxing and enjoyable stay.

Requirements

Neat, pleasant personality
Time management skills
Ability to work on feet for an extended period
Ability to communicate effectively
Ability to move, traverse, position self to reach corners on floors and high places
Ability to observe conditions, detect odors
Ability to position and navigate carts weighing up to 100 lbs in tight spaces
Ability to operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters
Lift, carry and position loads of at least 25lbs

Nice To Haves

Housekeeping experience desirable

Responsibilities

Engage with guests to ensure their stay is going well
Work as a team to accomplish the goal of hotel cleanliness
Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen
Pickup clean linen and refill the par stock of linen on each floor pantry
Deliver towels, cribs, cots and other items to the guest rooms on requests
Perform duties of room attendant when necessary
Refill the par stock of guest amenities and supplies on each floor pantry
Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
Clean all public areas in the prescribed manner while following department standard operating procedures
Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner
Always respond in a friendly, helpful manner to guests and other team members