House Person

Sage Hospitality•Boulder, CO

12h•Onsite

About The Position

The Hiltons on Canyon (Embassy Suites & Hilton Garden Inn Boulder – Canyon Boulevard & 28th Street) is an urban retreat located in the heart of Boulder, Colorado. The company, Sage Hospitality, aims to provide unique experiences for both guests and team members, encouraging employees to be "storytellers" and "experiential guides" who are passionate, enthusiastic, and creative. The House Person role involves cleaning and maintaining all corridors and public areas in accordance with housekeeping procedures, standards, and safety regulations to ensure guest satisfaction.

Requirements

No formal education required.
No experience required.
Self-starting personality with an even disposition.
Ability to meet standards of appearance.
Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
Ability to assess required reaction to meet standards.

Responsibilities

Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
Remove trash and/or linens and note any areas that need immediate cleaning.
Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
Stock linen and supply closets to ensure par inventories.
Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.