House Person - FT

DRIFTWOOD HOSPITALITY MANAGEMENT•Atlanta, GA

6d•Onsite

About The Position

The House Person cleans and maintains guest-floor corridors, vending areas, elevators and landings, service areas, stairwells, guest laundry areas, and floor closets to meet the hotel's cleanliness standards. The role supplies linen to Room Attendants, stocks and organizes floor closets, and delivers or retrieves items requested by guests and the Floor Supervisor. Duties include removing trash and debris, handling dirty linen and glasses, returning clean glasses to floor closets, cleaning designated areas with appropriate chemicals and equipment, and addressing stains, scuff marks, and dust on carpets. The House Person also turns in lost-and-found items and guest room keys, follows company and safety procedures, reports hazards, incidents, and property deficiencies, and assists other housekeeping staff as needed. The hotel operates 24 hours a day, seven days a week, so shifts, start times, and weekly hours may vary.

Requirements

Ability to push heavy carts and lift equipment and supplies on and off a cart.
Ability to communicate with different kinds of people, provide information, answer questions, and provide requested services.
Ability to use the property's radio for department communication.
Ability to lift up to 100 pounds.
Ability to push or pull heavy equipment, including carts weighing 200 pounds.
Ability to lift, reach, bend, stoop, stand, walk, and climb stairs; standing and walking may be continuous or for long periods.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Responsibilities

Review assigned areas and remove trash and debris from floors.
Check floor closets and replenish linen supplies; stock the linen room with clean linen and supplies.
Keep floor closets clean and organized, remove trash, wipe shelves and counters, and return misplaced items to proper storage areas.
Strip dirty linen from assigned Room Attendants' vacant, dirty, and stayover rooms and place it in the laundry chute.
Remove dirty glasses from Room Attendants' carts and closets, transport them to the kitchen dish steward, and return clean glasses to floor closets in racks.
Clean guest-floor corridors, floor closets, service corridors, elevators, elevator tracks and landings, guest laundry rooms, vending areas, and stairwells using proper chemicals, tools, and equipment.
Wipe vending machines, ice machines, and laundry machines, counters, and shelves.
Keep stairwells free of stored items and remove stains, scuff marks, and dust from carpets.
Deliver items requested by guests in a timely manner.
Turn in lost-and-found items and guest room keys to the department.
Follow company policies, safety and security rules, and fire prevention and emergency procedures; use protective equipment.
Report property condition deficiencies, unsafe conditions, accidents, injuries, near-misses, and property damage or loss to management.
Maintain a neat, clean, and well-groomed appearance.
Perform related duties requested by a supervisor or manager and assist other housekeeping personnel when needed.