House Manager

Cardinal Senior Living LLC • Byron Center, MI

8d

About The Position

Byron Manor Senior Living is seeking a hands-on House Manager to help lead the day-to-day execution of its resident care operation. Working closely with a partnered House Manager in the Wellness department, this role supports residents, coaches employees, solves operational problems, and coordinates daily care delivery. The House Manager serves as an operational partner who helps translate care standards into consistent daily execution.

The role requires a visible, accessible leader who works alongside the team and steps into resident-care responsibilities when needed. Success includes ensuring employees understand expectations, new employees are trained, resident needs and documentation are followed through, problems are identified early, and team members receive timely coaching. The position also reinforces Cardinal Senior Living’s mission to provide dignity, safety, and care to elderly residents.

Requirements

• Strong resident-care judgment and attention to safety.
• Ability to coach employees while maintaining clear performance expectations.
• Strong communication with residents, families, employees, and community leadership.
• Ability to organize competing priorities and follow through consistently.
• Comfort using electronic health records and other resident-care systems.
• Ability to recognize when an issue can be solved independently and when it requires escalation.
• CPR/First Aid and other required certifications, or willingness to obtain them.
• Any required state licensure or certification based on the responsibilities assigned to the position.

Nice To Haves

• Experience in assisted living, memory care, long-term care, or another resident-care environment is strongly preferred.
• Previous experience leading, training, or directing caregivers or other frontline employees is preferred.

Responsibilities

• Help lead and coordinate the day-to-day work of the Wellness team alongside the partnered House Manager.
• Provide visible, hands-on leadership during resident care and service delivery.
• Coach, train, and support Care Aides, Med Techs, and other Wellness team members.
• Help maintain appropriate staffing and respond to coverage needs, including scheduling.
• Monitor resident care plans, documentation, changes in condition, and follow-through.
• Help ensure medications, treatments, assessments, and other assigned care processes are completed accurately and consistently.
• Respond to resident and family concerns and ensure appropriate follow-up.
• Identify performance, safety, documentation, or care concerns early and escalate when necessary.
• Support onboarding, development, and training of new clinical hires.
• Reinforce Cardinal standards, policies, infection-control practices, and regulatory requirements.
• Step into resident-care responsibilities when operational needs require it.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed