House Manager- (Bond) & (Old Court) Tues-Sat 8a-4p or Sun-Thurs

Chimes•Reisterstown, MD

About The Position

The House Manager is responsible for operating an assigned residential home under the general supervision of the Director of Residential Services. The role participates in the direct-care staffing ratio, provides care and support to people with intellectual disabilities, and oversees direct-care staff to help ensure quality, efficient, and cost-effective services. The House Manager supervises the home’s day-to-day operations, staff performance and development, service and medication documentation, household finances and supplies, safety, maintenance, transportation, and program records. The position works with the Division Manager, delegating nurse, families, and other internal and external contacts to support residents’ needs and ensure compliance with agency policies and applicable regulations.

Requirements

High school diploma or equivalent required.
At least two years of experience working with people who have developmental disabilities in a group residence.
Experience in a management or supervisory position.
Valid driver's license and an acceptable driving record under agency and insurance-carrier criteria.
Ability to lift 50 pounds.

Nice To Haves

Associate or bachelor’s degree from an accredited school in a human services field preferred.

Responsibilities

Supervise the home’s daily operations in compliance with regulations and agency standards.
Provide supervision and training to people with intellectual disabilities to support their growth and potential.
Supervise Lead Staff and Direct Support Professionals, promote accountability, and collaborate with the Division Manager on disciplinary actions.
Review service and medication books weekly, report errors or omissions promptly, and complete required audit forms.
Orient new staff, coordinate training attendance, support ongoing staff development, and complete employee performance evaluations promptly.
Manage household budgets, petty cash, individual funds, banking support, food orders, shopping, and household supplies; maintain accountability and submit receipts as required.
Ensure incident and seizure reports, activity calendars, weight charts, fire drills, outgoing mail, supply requests, inventories, and other records are accurate and submitted on time.
Participate in the individual planning process and ensure quality leisure activities are planned and carried out.
Maintain the residential home and assigned vehicles for cleanliness, organization, and safety, and take corrective action as needed.
Respond to emergencies in accordance with agency policies and report incidents to appropriate personnel.
Transport people served to medical appointments, adjunct therapies, and other activities.
Communicate with families and external personnel, and coordinate medical services with the delegating nurse.
Monitor medication supplies and administration, reordering, implementation of new or changed orders, documentation, and prompt reporting of problems or errors.
Ensure scheduled fire drills, routine water-temperature checks, and safety committee reports are completed; review reports, take corrective action, and submit them monthly.
Report vehicle problems, follow up on weekly vehicle reports and required actions, and arrange vehicle maintenance and repairs.
Initiate and follow up on maintenance requests, including after-hours emergency maintenance notifications.
Maintain program files and updated emergency contact and regulatory information in the homes.
Attend and conduct monthly house meetings and participate in in-service training, staff meetings, and other professional development activities.
Use technology to complete assigned duties and attend work regularly according to the assigned schedule and agency policy.
Respond promptly to internal and external customers, work cooperatively with staff and other stakeholders, and undertake other assigned duties and projects.