Nurse Triage RN PT 4p-10p wkday & 8a-4p/2p-10p Sat & Sun

IntellaTriage•Nashville, TN
•Remote

About The Position

IntellaTriage is hiring a part-time remote Nurse Triage RN to provide nurse advice-line care from a home office. Nurses speak directly with patients and families, assess their needs, follow client protocols, and document calls. The role is fast-paced, with at least five calls per hour on weekdays and higher call volumes on weekends. The company states that patient care is its priority and that it does not use call quotas or offer PRN positions. The schedule includes weekday evening shifts and rotating Saturday-and-Sunday shifts, with availability required for two out of every three weekends and at least one weekday each week. Nurses generally work at least two to three shifts per week. Holiday work is required on a rotation. Training and orientation last three weeks, are remote and paid, and require no travel. The first training week is Monday through Thursday, 9 a.m.–6 p.m. CST; the remaining two weeks depend on preceptor availability and will likely be evening shifts. The position is remote, but nurses must live and work in a U.S. state participating in the Nurse Licensure Compact and maintain an active home-state license. IntellaTriage provides a laptop and headset. Nurses must supply compatible high-speed fiberoptic or coaxial internet, connect the laptop directly to the modem, and work from a quiet, private, HIPAA-compliant home office or space. Wi-Fi is not compatible. Nurses clock in at least 30 minutes before calls to prepare and remain clocked in after calls transfer to the next team to finish charting; additional charting time varies with call volume and work pace. Once trained for their assigned team, nurses are paid $25 per hour. Part-time nurses accrue PTO based on hours worked, receive three additional paid sick days per year, and may participate in the 401(k) plan.

Requirements

  • Have or be willing to obtain a Compact Nursing License and live and work in a compact state; states with pending legislation or future implementation dates do not count as current compact states.
  • At least 3 years of experience as a registered nurse.
  • Experience in a fast-paced environment such as the emergency department, surgical services, or critical care.
  • Comfort with technology and accessing multiple remote applications for documentation during calls.
  • Ability and comfort typing.
  • Fluency in English.
  • Physically reside in the United States and be legally eligible to work for any employer.
  • Be available to complete the three-week orientation and training schedule.
  • Be available to work Saturday and Sunday on the team's required weekends, two out of every three weekends, and holidays on a rotation.
  • Ability to handle stress and multitask during high call volumes, including at least five calls per hour on weekdays and higher volumes on weekends.
  • Maintain CEUs as designated by the states in which calls are answered.
  • Pass a background check and nurse licensing check.
  • Provide compatible high-speed fiberoptic or coaxial internet and a quiet, private, HIPAA-compliant workspace; connect the company laptop directly to the modem rather than using Wi-Fi.

Nice To Haves

  • Additional language fluency.

Responsibilities

  • Provide nurse advice-line care to patients and families who contact the triage line.
  • Communicate empathetically with patients and families while following client protocols.
  • Handle a fast-paced flow of calls and multitask while documenting calls using multiple applications.
  • Complete shift preparation before taking calls and finish any remaining charting after calls transfer to the next team.
  • Maintain an active home-state nursing license and complete continuing education as required by the states in which calls are answered.
  • Attend in-services and additional training as needed.
  • Work assigned weekday and rotating weekend shifts, including required holiday rotations.

Benefits

  • Remote work from a home office.
  • Paid remote training; no travel required.
  • $25 per hour after training for the originally assigned team.
  • Part-time nurses accrue PTO based on hours worked.
  • Three additional paid sick days per year for part-time nurses.
  • Eligibility to participate in the 401(k) plan.
  • Company-provided laptop and headset.
  • IntellaTriage covers the cost of non-compact state licensure based on the client or clients assigned for support.
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