Nurse Triage RN PT 4p-10p wkday & 8a-4p/2p-10p Sat & Sun

IntellaTriage • Nashville, TN

12h • Remote

About The Position

IntellaTriage is hiring part-time remote Nurse Advice Line RNs to provide patient care by phone and support clients’ nursing staffs, particularly during evenings, weekends, and holidays. Nurses work from a home office or other quiet, private, HIPAA-compliant space and speak directly with patients or their families when calls reach the triage line. The role is fast-paced, with at least five calls per hour on weekdays and a higher volume on weekends. Nurses are expected to communicate empathetically while following client protocols, document calls, and handle multiple applications and tasks. There are no call quotas and no PRN positions.

The schedule includes at least three weekday shifts per two-week pay period, generally rotating weekday evening shifts, and work on Saturday and Sunday for two out of every three weekends, with rotating weekend shifts. Holiday work is required on a rotating basis. Nurses must clock in at least 30 minutes before calls begin for paid shift preparation and remain clocked in after calls transfer to the next team to complete charting; this may take 30 minutes to two hours. Additional shifts may be available for clients’ teams the nurse is trained to support.

The position includes three weeks of paid remote training. The first week is Monday through Thursday, 9 a.m.–6 p.m. CST; the remaining two weeks depend on preceptor availability and will likely be evening shifts. IntellaTriage provides a laptop and headset. Nurses must provide compatible high-speed fiberoptic or coaxial cable internet and connect the laptop directly to the modem; Wi-Fi is not compatible. Nurses must maintain an active home-state license and required continuing education. IntellaTriage covers non-compact state licensure costs based on assigned clients.

Once trained on the originally assigned team, nurses are paid $25 per hour. Part-time nurses accrue PTO based on hours worked, receive three paid sick days per year, and are eligible to participate in the 401(k) plan.

Requirements

• Must have or be willing to obtain a Compact RN license and live and work in a current compact state.
• At least 2 years of nursing experience is stated in the initial qualifications; a later section specifies 3+ years as an RN.
• At least 1 year of experience in a fast-paced environment is stated in the initial qualifications; examples include ED, critical care, surgical services, and Med/Surg. A later section emphasizes fast-paced ED, surgical services, or critical care experience.
• Must be available for at least three weekday shifts per two-week pay period and work Saturday and Sunday on two of every three weekends.
• Must be available for rotating holiday shifts.
• Must complete three weeks of orientation and training on the stated schedule.
• Must have high-speed fiberoptic or coaxial cable internet and connect the provided laptop directly to the modem; Wi-Fi is not compatible.
• Must have a quiet, private, HIPAA-compliant home office or workspace free from noise and distractions.
• Must be comfortable with technology, accessing multiple applications remotely, and typing.
• Must be able to follow verbal and written instructions.
• Must be fluent in English; additional languages are a bonus.
• Must physically reside in the United States and be legally eligible to work for any employer.
• Must be able to handle stress and multitask amid high call volumes, including at least five calls per hour on weekdays and higher volumes on weekends.
• Must maintain an active home-state nursing license and required continuing education.
• Must be able to pass a background check and nurse licensing check.

Nice To Haves

• Fluency in additional languages.

Responsibilities

• Provide nurse advice and triage care directly to patients and their families by phone.
• Support clients’ nursing staffs, especially during nights and weekends.
• Follow client protocols while communicating empathetically with patients and families.
• Manage a fast-paced call volume, multitask, and document calls using multiple applications.
• Complete shift preparation before taking calls and finish remaining charting after calls are transferred to the next team.
• Work assigned weekday, weekend, and rotating holiday shifts.
• Attend in-services and additional training as needed.
• Maintain continuing education requirements for the states in which calls are handled.

Benefits

• Paid remote training; no travel is required.
• A laptop and headset are provided.
• Part-time nurses accrue PTO based on hours worked.
• Three paid sick days per year for part-time nurses.
• Eligibility to participate in the 401(k) plan.
• IntellaTriage covers the cost of non-compact state licensure based on assigned clients.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed