HOUSE MANAGER (FULL TIME 36 HR) NIGHTS

Penobscot Valley Hospital • Lincoln, ME

24d

About The Position

The House Manager functions as the on-duty administrator for hospital departments during evening, night, weekend, and holiday hours. The role combines administrative and clinical responsibilities, including assessing hospital operations and patient care, adjusting nursing staffing, supporting staff development, and ensuring compliance with policies, regulations, and labor agreements. The House Manager serves as a resource and liaison for hospital and medical staff, patients’ families, the public, and outside health care agencies.

The position maintains clinical competence across patient care services, including medical/surgical, Emergency Department, and ICU care. Candidates must have prior ED experience or be willing to learn ED procedures and responsibilities; training is provided as needed. The House Manager supports quality improvement, monitors and addresses performance issues, contributes to cost containment and capital budgeting, and participates in committees and emergency preparedness activities. This is a salaried, full-time position scheduled for 36 hours per week, including nights and weekends. Job offers are contingent on a background check and completion of a pre-employment physical; a PVH employment application is required.

Requirements

• Current Maine nursing license.
• Ability to problem solve.
• Critical thinking skills.
• Effective verbal and written communication skills.
• Nursing assessment knowledge and skills for all age groups from neonates to geriatrics.
• BLS, ACLS, PALS, TNCC, and STABLE certifications are required.
• Candidates must have previous Emergency Department experience or be willing to learn ED procedures and responsibilities; training is provided as needed.
• PVH employment application required.
• Completion of a background check and pre-employment physical is required for job offers.

Nice To Haves

• BSN preferred.
• Two years of recent, progressively responsible leadership experience preferred.

Responsibilities

• Act as the on-duty administrator for hospital departments during evening, night, weekend, and holiday hours.
• Make frequent hospital rounds to assess patient care quality and the overall work environment.
• Seek advice and support from the Administrator On-Call, Chief Nursing Officer, or appropriate nursing director as needed.
• Communicate situations requiring awareness, attention, or follow-up to department heads and document them when indicated.
• Maintain and demonstrate basic clinical competence in patient care services, including medical/surgical, ED, and ICU.
• Assess nursing personnel needs using acuity data, staff input, and clinical judgment, and adjust staffing appropriately.
• Ensure patient care is delivered and documented according to the nursing process and established policies, procedures, and protocols.
• Obtain after-hours medications from the Pharmacy, document their removal, and mix IV solutions as necessary in accordance with Pharmacy policies.
• Assist with staff orientation, training, education, learning plans, and competency development, including age-specific competence.
• Identify and resolve problems and needs, and implement and document appropriate follow-up actions.
• Support cost containment and provide input to capital budgets.
• Serve on nursing and hospital-wide committees as assigned and assist in maintaining an effective quality improvement program.
• Direct patient and family teaching efforts.
• Balance administrative, clinical, and organizational responsibilities; complete assignments and projects on schedule.
• Suggest process and quality improvements, evaluate current processes, and recommend improvement priorities.
• Create, maintain, and promote a safe work environment; troubleshoot patient care equipment and seek outside assistance when needed.
• Establish and improve communication among customers and suppliers, and support policies that reduce variance and improve communication.
• Ensure compliance with hospital policies, procedures, applicable laws and regulations, and Professional/Technical and Support/Clerical labor agreements.
• Demonstrate professional behavior and provide assistance to family members and the general public.
• Understand and implement procedures during internal or external disasters; participate in preparedness planning, drills, and the hospital response to real emergencies when called upon and able.
• Serve as a resource to hospital and medical staff, respond to requests for information and advice, and act as a liaison among nursing, other departments, and outside health care agencies.
• Assess and improve staff performance through constructive feedback, counseling, and conflict management.
• Review patient care assignments for appropriateness and evaluate nursing practice through care-plan and chart reviews, patient assessments, interviews, observations, quality improvement activities, and other means.
• Participate in revising practice standards as appropriate and report incidents using appropriate methods.
• Participate in cooperative development of an equitable nurse manager schedule.
• Participate in payroll processing when requested.
• Demonstrate EMR competence and serve as an EMR resource for staff.
• Lead department-specific quality improvement initiatives by monitoring key performance areas, identifying issues, developing and implementing solutions, tracking results, reporting initiatives to the Quality Improvement Committee, educating and motivating staff, and collaborating with other departments on patient safety and care.

Benefits

• Section 125 Cafeteria Benefits Plan.
• Employer pays a portion of the cost of the health plan for employees with 30 or more authorized hours.
• Dental insurance contribution for employees with 30 or more authorized hours.
• Basic life insurance contribution for employees with 30 or more authorized hours.
• Disability insurance contribution for employees with 30 or more authorized hours.
• Partial subsidy for dependent health insurance.
• 403(b) plan.
• Earned time off accrual.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed