House Manager | Personal Assistant

DM Estate Staffing•Atherton, CA

5d•Hybrid

About The Position

A family of four on the San Francisco Peninsula is seeking a resourceful, proactive House Manager / Personal Assistant to manage household and personal operations. The role is approximately 80% household management and 20% personal assistant support. The position is full-time and long-term, with a Monday-to-Friday schedule from 10:00 AM to 6:00 PM and some flexibility. The employee will work onsite four days a week and from home one midweek day, and will report primarily to one of the Principals. The House Manager will oversee daily household operations, maintenance, vendors, and repairs; support furniture, art, and interior procurement; and coordinate a two-year project to build a gym and guesthouse on the adjacent lot. The role also involves household organization, maintaining workflows and digital records in Asana and Notion, managing personal events, and providing personal-assistant support as needed. Occasional schedule adjustments, email checks, or responses to urgent household issues may be part of the job, but regular evening and weekend work is not expected. The family values thoughtful systems, quality, discretion, and work done well, and is seeking someone interested in building a lasting relationship with the household. Compensation is a base salary of $160,000 or more, depending on experience. Benefits include a healthcare stipend, access to a retirement plan through CalSavers, 10 days of PTO, five sick days, and seven federal holidays.

Requirements

Bachelor's degree, ideally in interior design, business, hospitality, supply chain, construction management, or a related field.
Five to seven years of experience as a House Manager in a high-end private residence.
Strong working knowledge of Google Workspace, Asana, and Notion.
Proactive, resourceful, organized, and detail-oriented, with strong follow-through and problem-solving ability.
Able to work independently, use good judgment, take direction, and communicate clearly with the Principals.
Comfortable managing projects and vendors as well as handling hands-on household details.
Able to build systems, manage maintenance calendars, and coordinate multiple vendors at once.
Able to communicate clearly with contractors, hold them accountable, and handle conflicts professionally.
Calm and adaptable when priorities change or unexpected issues arise.
Discreet and trustworthy, with an understanding of privacy and confidentiality in a private home.
Interested in household management as a long-term career and in building a lasting relationship with one family.
Ideally has held no more than three positions in the past eight years, including at least one position lasting four years or longer.
Understands that occasional email checks, urgent household issues, or schedule changes for vendors or events may arise; regular evenings and weekends are not expected.

Nice To Haves

Experience with Savant, Adobe Illustrator, or SketchUp.

Responsibilities

Manage day-to-day household operations.
Source, vet, and manage vendors and contractors for maintenance and repair projects.
Maintain a preventative maintenance calendar and ensure recurring services, inspections, warranties, seasonal work, and repairs are scheduled and completed on time.
Serve as the main point of contact for household vendors, coordinating access, scheduling, bids, work quality, and follow-up.
Maintain an organized vendor database with contacts, service history, contracts, warranties, pricing, and notes.
Run local errands as needed.
Support sourcing and purchasing furniture, lighting, art, and accessories with guidance from the Design Principal.
Track procurement orders from selection through delivery and installation, inspecting pieces on arrival for damage, finish, dimensions, color, and order accuracy.
Coordinate white-glove delivery, art handling, framing, assembly, installation, and placement.
Liaise between the Principals and contractor on the two-year gym and guesthouse construction project, tracking the timeline and holding the contractor accountable.
Assist with home organization projects, including closets, storage, digital files, and household systems.
Take on personal and household projects as they arise.
Build and maintain household workflows, recurring task systems, and project trackers in Asana and Notion.
Keep digital records and dashboards current so the Principals can review decisions needed, work in progress, and completed work.
Plan and manage personal events, from small gatherings to larger parties.
Keep the Principals informed, including providing a clear end-of-day summary.