House Manager & Family Assistant

Sage Haus•Menlo Park, CA

18d•$45 - $50

About The Position

We are a dynamic, fun-loving family of four (six if you include our two Australian Shepherds!) in Menlo Park, with a life full of excitement and activity. With both parents being corporate executives who travel frequently for work, we’re looking for someone to be the steady presence in our home so that we can refocus on making the most of our time together as a family. Whether it's snowboarding on the slopes in the winter, enjoying sunny beach vacations, or exploring new destinations together, we love to travel together as a family. Our second home in Virginia is our sanctuary—a peaceful retreat where we unwind, kayak on the water, and embrace the slower pace of life. Our two teenage sons, ages 15 and 17, are involved in various sports, and we make it a priority to support them as they grow. Whether it's lacrosse, soccer, cross-country, or track, we’re always cheering them on from the sidelines. Despite our active schedules, we strive to create a sense of calm and structure in our home. Our ideal House Manager will keep our home organized, run the day-to-day smoothly, and take care of the little things that would otherwise add mental load to our already busy lives. You’ll be an integral part of helping us enjoy our family time to the fullest, allowing us to focus on what matters most. You are someone who thrives on creating order and making sure everything is running smoothly behind the scenes. You are organized, proactive, and detail-oriented—able to anticipate needs and tackle tasks without needing to be told. You take initiative and can work autonomously in a professional home environment while always keeping each family member’s needs in mind. We value someone who can read the room, step in when necessary, and handle tasks with a calm, steady energy—and of course, a great sense of humor is a must! Our ideal candidate is tech-savvy with a knack for streamlining systems and managing schedules. You understand how to balance multiple tasks, juggle different priorities, and ensure nothing slips through the cracks. You should feel confident in taking on both household management tasks and assisting with light meal prep, always maintaining a sense of professionalism while also having fun with the family—and not taking yourself too seriously! Above all, we’re looking for someone trustworthy —someone who understands the importance of confidentiality and privacy and can step in as a reliable, supportive partner long-term. We also need someone who loves dogs and enjoys the energy that two Australian Shepherds bring into the household. If you're someone who is proactive, flexible, and enjoys the sense of satisfaction from making someone's life a little easier, with a good laugh along the way, you’ll be a great fit for our family. If you have a passion for wine or a background in hospitality, and you're interested in managing our wine cellar, that's a huge plus!

Requirements

Ability to maintain a smoke-free environment
Valid driver's license and reliable vehicle
This role may have access to sensitive personal, financial, and scheduling information; absolute discretion and confidentiality are expected
Must love dogs!

Nice To Haves

passion for wine
background in hospitality
interested in managing our wine cellar

Responsibilities

Maintain organization systems in closets, storage, pantry, and sports gear
Reset and tidy rooms daily; maintain overall neatness, ensure home is prepped for cleaning services
Load/unload dishwasher, wipe surfaces, vacuum high traffic areas
Oversee household schedules and calendars
Prepare for family events, holidays, and guest stays
Prepare and coordinate donation drop-offs and pick-ups
Support packing/unpacking for travel or seasonal transitions
Supervise or coordinate with service providers (e.g., landscapers, pool maintenance, cleaners)
Coordinate with service providers/vendors (e.g., pool maintenance, cleaners, landscapers)
Maintain indoor plants
Track and restock pantry, fridge, toiletries, and other household supplies
Create and manage running household supply lists
Coordinate grocery orders and household purchases (Instacart, Amazon, etc.)
Run errands: grocery shopping, returns, dry cleaning, gift shopping
Handle package pickup, mail sorting, and deliveries
Plan and prep healthy meals/snacks for adults and teens 2-3 days a week
batch-cook occasional meals
Shop for groceries and meal-related items
Clean kitchen post-prep and manage kitchen tidiness
Wash, dry, fold, and organize family laundry (e.g., clothing, bedding, towels)
Iron, steam, and prepare outfits as needed
Manage linens: rotate bedding, refresh towels, restock essentials
Keep laundry areas tidy and well-stocked with supplies
Handle special care for delicates or uniforms
Feed and walk dogs daily
Coordinate in-person grooming appointments
Occasionally provide weekend overnight dog-sitting
Keep pet supplies stocked and organized
Schedule and supervise service providers (cleaners, contractors, landscapers)
Research and coordinate repairs, maintenance, and quotes
Organize seasonal and holiday decor
Serve as primary contact for vendors
Assist with school/activity pick-ups, managing school backpacks and meals
Provide light supervision and support for the kids, especially when parents travel
Help with child-related errands or laundry
Set up and maintain systems for seamless property turnover
Coordinate with the groundskeepers of the family’s Virginia property to ensure readiness for family stays
Bi-annual travel to Virginia ahead of and after the family visit to ensure upkeep, safety, and organization
Tackle occasional deep cleans (fridge, pantry, oven, etc.)
Maintain and refresh specific zones (entryways, garage, mudroom)
Quarterly cleaning of humidifiers, washing machines, and air purifiers
Organize special projects: seasonal decorations, gear rotation
Help with travel planning, scheduling, and logistics
Manage family calendars and reminders
Handle basic budgeting, vendor invoicing, or receipt tracking for both properties
Assist with the coordination of events, appointments, and guest prep