House Manager & Family Assistant (with Administrative Support)

Sage Haus•New York, NY

12d•$35 - $40

About The Position

We are a busy, professional family with two children and two pets, and our home is full of energy and activity. Both parents work full-time, and while we have great support at home, we’re looking for someone who can help keep everything running smoothly. We value clear communication and trust, and we want to stay in the loop with what’s being managed. Our ideal candidate will be positive, proactive, meticulously organized, highly detail-oriented and flexible; someone who can take ownership of tasks both big and small, while helping us stay on top of things and making our busy household feel manageable. You’ll work alongside us to ensure everything from household operations and logistics to family administrative tasks is organized, efficient, and running without a hitch. We’re looking for someone who brings energy, flexibility, and a positive, proactive attitude to everything they do. You thrive in a dynamic environment, managing multiple tasks and priorities with ease, always thinking ahead like a project manager. You take full ownership of your work and make sure to follow through on everything, ensuring that no detail is ever overlooked. You understand the importance of keeping the family informed and are great at providing regular check-ins to update us on what’s going on, always with a solutions-oriented mindset. Like a gentle nudge, you proactively share important information and updates, anticipating needs and offering insights before we even have to ask. You’re tech-savvy, comfortable managing remote communication, and always ready to find solutions that make things easier for the family, from coordinating schedules to troubleshooting any issues that come up. Communication is key for you, and you know how to keep things flowing smoothly by being open, honest, and transparent. You’re a team player who works well with others, including household staff and vendors, and you’re open to receiving and adapting to regular feedback. Above all, you maintain a resilient, positive, no-task-is-too-big-or-small-type attitude, bringing a sense of calm and reliability that helps us all feel supported and confident that everything is under control.

Requirements

Maintain a smoke-free environment
Reliable transportation
Legally authorized to work in the US (all payment will be W-2 wages)
Fluent in written and spoken English
Comfortable with technology (household apps, email, text messages, etc.)

Responsibilities

Maintain household organization systems (closets, storage, pantry, supplies)
Supervise and coordinate with service providers/vendors (e.g., handymen, cleaners, landscapers, internet providers, etc)
Conduct seasonal swaps/moves (clothing, décor, bedding, etc.)
Coordinating storage space dropoff/pickups and carefully pack, label, and organize items
Prepare for family events, holidays and hosting
Prepare and coordinate donation drop offs and pick ups
Support packing/unpacking for travel or seasonal transitions
Manage family calendars (including making appointments) and reminders
Comfort making calls and sending emails on behalf of family to coordinate as-needed administrative tasks
Managing family forms/paperwork, including: Getting forms from doctor for school, camp, and other activities Submitting insurance reimbursement paperwork
Assist with payroll and onboarding paperwork for household employees
Assist with coordination of events, appointments, and guest prep
Handle basic budgeting and receipt tracking for household expenditures and expenses incurred as House Manager; shared transparently with family
Help with travel planning, scheduling, and logistics
Track and restock pantry, fridge, toiletries, household supplies (including on behalf of other household staff)
Create and manage running household supply lists
Coordinate and manage household orders (Amazon, FreshDirect,etc.)
Run errands: grocery shopping, pharmacy, dry cleaning, gift shopping
Handle all returns and associated paperwork
Handle package and mail unpacking and sorting, and deliveries
Schedule and supervise service providers (specialized cleaners, contractors, repairpeople, landscapers, internet, security system, carpet cleaning)
Research and coordinate repairs, maintenance, and quotes
Serve as primary contact for vendors and provide on-site supervision
Manage routine upkeep across the home (ie change lightbulbs and batteries)
Ensure that humidifiers, washing machines, and air purifiers are cleaned as needed
Coordinate and schedule outdoor seasonal maintenance needs
Organize special projects: rotating toy storage, seasonal decorations, gear rotation
Arranging flowers (weekly delivery)
Seasonal and holiday decorating and undecorating, including meticulous packing/unpacking of decorations/seasonal items
Occasional family projects (ex: creating visual schedule for kids, printing photos, stocking up on Halloween candy, etc)
Maintain and refresh organization in specific high-traffic zones (entryway, garage)
Schedule and coordinate vet and transportation
Keep pet supplies (including multiple medications) stocked and organized
Schedule and oversee maintenance, oil changes, and inspections
Ensure vehicles are fueled, cleaned, and organized
Track registration, insurance, and service schedules