House Manager and Family Assistant

Sage Haus•San Francisco, CA

3d•Hybrid

About The Position

We are a warm, active, and light-hearted household based primarily in San Francisco, with a secondary property in Napa. Life in our home is full in the best way — packed calendars, outdoor adventures, weekend outings, and a love for good food and great company. We are not a heavy or rigid household; we lead with laughter and a genuine love for what we do. We are parents who are hands-on and intentional, approaching family life with a balanced, mindful philosophy. We believe in gentle boundaries, playfulness, and connection. Our home is organized and we care deeply about how things are done, and we are looking for someone who shares that same attention and pride in their work. We travel frequently and entertain regularly, especially at our Napa property during the warmer months. With two young children transitioning into full-time school this fall, and a mom in the process of launching a new business venture, we are at a pivotal and exciting moment and we need the right person by our side to help carry the load with us.

Requirements

Reliable personal vehicle and valid driver's license required
Must be dog-friendly
Candidates are required to be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including general adult vaccinations, COVID-19, and influenza), subject to applicable legal accommodations.
Willingness to obtain CPR and First Aid certification
Must be authorized to work in the United States
Highly proactive and intuitive, naturally anticipating needs of a private family home environment and taking initiative without waiting for direction.
Exceptional communicator who keeps the family informed, asks thoughtful questions, and collaborates with professionalism and kindness.
Experienced with young children, providing warm, confident backup childcare while supporting family routines with patience and care.
Organized systems thinker with the ability to create, maintain, and continuously improve household processes that keep everything running smoothly.
Adaptable and solutions-oriented, able to pivot with changing priorities while remaining calm, resourceful, and positive.
Trustworthy and dependable, following through on commitments, maintaining discretion, and building long-term trust through consistency.
Confident balancing hands-on household work with administrative responsibilities, equally comfortable tackling daily tasks, coordinating vendors, and managing special projects.
Positive, team-oriented attitude with a great sense of humor and a genuine desire to become a trusted partner in a busy, fast-paced home.

Nice To Haves

CPR and First Aid certification preferred
Active passport and willingness to travel with the family is a plus
Occasional flexibility for Napa property visits and travel with the family is a plus
Culinary experience is a genuine plus but not required

Responsibilities

Create and maintain household organization systems throughout the home
Daily resets of common areas (shoes, toys, surfaces)
Light tidying including dishes, vacuuming high-traffic areas, and surface maintenance
Seasonal swaps including holiday décor and bedding rotations
Coordinate and prepare donation drop-offs
Support event, holiday, and guest prep in coordination with the housekeeper
Post-travel unpacking and cleanup support
Indoor plant care
Change batteries, light bulbs, and smoke detectors as needed
Inventory & Errands: Restock pantry, fridge, and household supplies
Proactive Instacart ordering when supplies run low
Manage returns from frequent online orders
Dry cleaning coordination and drop-off/pickup
Mail and package handling
Break down and recycle boxes
Meal Support: Prepare healthy, balanced meals and snacks 3-4 times per week following a Mediterranean-style approach
Batch prep staples including fruits, vegetables, proteins, and rice
Support for larger batch cooking when hosting
Grocery shopping and kitchen clean-up and maintenance
Laundry & Linens: Ironing and steaming, including dress shirts
Linen rotation and coordination with housekeeper
Coordinate dry cleaning drop-off and pickup
Handle minor clothing needs such as alterations drop-off and button repairs
Deep Cleaning & Special Projects: Coordinate specialists for deep cleaning needs (rugs, specialty surfaces, etc.)
Refresh and create systems in the garage, mudroom, and entry areas
Annual cleaning of humidifiers and air purifiers
Organizational projects including playroom toy rotation, baby gear sorting, clothing donations, and photo framing
Vendor & Property Oversight: Oversee and coordinate with cleaners, contractors, and landscapers
Research and obtain quotes for repairs and specialty services
Maintain running list for landscaping and seasonal property maintenance
Estate-Level Oversight (Napa Property): Organize the interior of the Napa property including linens, baby gear, and general storage
Create functional storage and systems
Collaborate with family for special projects
Provide ad hoc support during family stays
Prep for and support hosting parties at the estate
School pickups (afternoon)
Light supervision and backup childcare on school off-days
General kid-related errands as needed