Hotel Self Parking Lot Auditor - Ontario, CA

Parking Management Company•Ontario, CA

17h•$23 - $23•Onsite

About The Position

The Hotel Self-Parking Lot Auditor helps maintain a safe, accurate, clean, and organized parking operation. Responsibilities include monitoring parking activity, processing payments, completing reports, assisting guests, enforcing parking policies, and identifying safety or security concerns. This position is ideal for someone who is dependable, detail-oriented, customer-focused, and comfortable working independently in an active parking environment. The primary objective is to provide professional guest service while maintaining accurate parking and revenue records and supporting a safe, clean, and efficient hotel self-parking operation.

Requirements

High school diploma or equivalent preferred.
Previous parking, cashier, auditing, hospitality, security, or customer-service experience preferred but not required.
Strong attention to detail and basic mathematical skills.
Ability to process payments and maintain accurate records.
Ability to communicate clearly and professionally.
Ability to work independently and exercise sound judgment.
Basic ability to use computers, mobile devices, payment systems, and parking equipment.
Dependable attendance and availability for the assigned schedule.
Availability to work days, evenings, overnight shifts, weekends, and holidays as required.
A valid driver’s license is required.
The employee must maintain a driving record that meets PMC’s standards.
The employee may have no more than three moving violations during the preceding three-year period.
Applicants must have a reliable means of reporting to the assigned work location.
Standing and walking for extended periods.
Frequently moving throughout parking lots, garages, booths, and hotel areas.
Bending, reaching, using stairs, and entering or exiting parking booths.
Lifting, carrying, pushing, or pulling items weighing up to 50 pounds.
Working indoors and outdoors in heat, cold, rain, humidity, and other weather conditions.
Working near moving vehicles, parking equipment, noise, fumes, and pedestrian traffic.
Remaining alert and maintaining awareness of vehicles, guests, and changing conditions.

Nice To Haves

PMC will consider relevant combinations of education, training, and experience.

Responsibilities

Monitor vehicles entering, exiting, and parking within the facility.
Issue tickets and accurately process parking payments, validations, and receipts.
Reconcile transactions and complete required shift, audit, and revenue reports.
Maintain accurate parking records and promptly report discrepancies or unusual activity.
Inspect the facility for parking violations, safety hazards, suspicious activity, and damaged equipment.
Follow established parking-enforcement, cash-handling, safety, emergency, and incident-reporting procedures.
Assist guests with payments, parking equipment, directions, and general questions.
Respond professionally to guest concerns and escalate unresolved issues to management.
Help maintain safe vehicle and pedestrian traffic flow.
Keep the parking booth, work area, and surrounding facility clean and organized.
Communicate clearly with guests, hotel personnel, supervisors, and team members.
Maintain dependable attendance, professional appearance, and compliance with company and property policies.
Complete required training and perform other job-related duties as assigned.

Benefits

Medical, dental, and vision insurance
Supplemental life and critical-illness insurance
401(k) plan
Paid time off
Paid training
Leadership-development opportunities
Tuition assistance through Bellevue University
Nationwide employee discounts through Perks at Work
California employees receive paid sick leave and other protected leave in accordance with applicable state and local law.
PMC will reimburse employees for necessary and reasonable business expenses, including required business use of a personal mobile phone, in accordance with company policy and applicable California law.