Mistequa Hotel Sales & Catering Representative-Part Time

Mistequa Casino Hotel•Chewelah, WA

1d•Onsite

About The Position

The primary function of this role is to accelerate the growth of sales for hotel guest rooms and meeting space. Primary duties include: Generating/submitting RFPs and related sales documents, collaborating with Hotel Management to set revenue goals and strategy, implementing a sales plan to drive revenue growth and attending networking events to generate leads. Operational duties: Generating and distributing Banquet Event Orders. Being available on-site at the beginning of banquet events to ensure a smooth start. Communicating to all appropriate departments regarding banquet events and room blocks.

Requirements

Must be 18 years of age.
1-3 years' experience in Hotel Sales.
High school diploma or (GED).
Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences.
Excellent guest service skills.
Ability to be a team player.
Ability to work independently and use good judgment.
Strong Excel, Word, PowerPoint, and technical skills.
A deep understanding of the market services/products.
Great communication, presentation, and organizational skills.
Must be 18 years of age to obtain and maintain a License D with Spokane Tribal Gaming Commission.
Attend required training sessions offered by the Casinos.
Perform the duties described in compliance with local laws and regulations.
Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department.
Consult Internal Control Procedures and Policy Manuals for guidance.
Report illegal activity to Security or the appropriate levels of Management.
ALL EMPLOYEES ARE REQUIRED TO SUBMIT TO A PRE-EMPLOYMENT DRUG TEST, AND AT RANDOM FOLLOWING EMPLOYMENT

Nice To Haves

Able to work periodically under conditions of extreme urgency (creating higher levels of job stress).

Responsibilities

Generate and submit RFPs and related sales documents.
Collaborate with Hotel Management to set revenue goals and strategy.
Implement a sales plan to drive revenue growth.
Attend networking events to generate leads.
Generate and distribute Banquet Event Orders.
Be available on-site at the beginning of banquet events to ensure a smooth start.
Communicate to all appropriate departments regarding banquet events and room blocks.
Establish sales objectives by forecasting and developing annual sales quotas for the growth of the hotels guest rooms and meeting space.
Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
Drive the successful implementation and adoption of the sales and marketing automation platforms.
Make quality prospecting calls each week to maintain a full sales pipeline.
Track sales calls and prospecting calls each week and submit weekly sales call report to Hotel Operations Manager.
Develop key relationships with industry clients as well as local officials in our area.
Maintain a pipeline full of sales prospects.
Work with the marketing team to promote the hotel.
Create sales reports for company's sales.
Develop long-term sales goals.
Create banquet and track banquet event orders & distribute to all departments.
Meet & greet clients on-site the day of banquet events to ensure a smooth transition to banquets.
Must be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
Must learn and ensure policies and procedures are being followed per the departments' Internal Controls.
Must adhere to our SMILE service standards and Core Values by providing excellent guest service.
Maintain a positive and productive attitude with guests as well as fellow team members.
Must adhere to the Mistequa Casino Hotel Team member Handbook.
Other duties as assigned.