Mistequa Hotel Sales & Catering Representative

Mistequa Casino Hotel•Chewelah, WA

8h•$20

About The Position

The primary function of this role is to accelerate the growth of sales for hotel guest rooms and meeting space. Primary duties include: Generating/submitting RFPs and related sales documents, collaborating with Hotel Management to set revenue goals and strategy, implementing a sales plan to drive revenue growth and attending networking events to generate leads. Operational duties: Generating and distributing Banquet Event Orders. Being available on-site at the beginning of banquet events to ensure a smooth start. Communicating to all appropriate departments regarding banquet events and room blocks.

Requirements

Must be 18 years of age.
1-3 years' experience in Hotel Sales.
High school diploma or (GED).
Excellent interpersonal skills, with the ability to communicate effectively with management and cross-functional teams, for both technical and non-technical audiences.
Excellent guest service skills.
Ability to be a team player.
Ability to work independently and use good judgment .
Strong Excel, Word, PowerPoint, and technical skills.
A deep understanding of the market services/products.
Great communication, presentation, and organizational skills.

Responsibilities

Be willing to work with all regulatory agencies, i.e., Gaming Commission, State, and Federal.
Learn and ensure policies and procedures are being followed per the departments' Internal Controls.
Adhere to our SMILE service standards and Core Values by providing excellent guest service.
Maintain a positive and productive attitude with guests as well as fellow team members.
Adhere to the Mistequa Casino Hotel Team member Handbook.
Establish sales objectives by forecasting and developing annual sales quotas for the growth of the hotels guest rooms and meeting space.
Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
Drive the successful implementation and adoption of the sales and marketing automation platforms.
Make quality prospecting calls each week to maintain a full sales pipeline.
Track sales calls and prospecting calls each week and submit weekly sales call report to Hotel Operations Manager.
Develop key relationships with industry clients as well as local officials in our area.
Maintain a pipeline full of sales prospects.
Work with the marketing team to promote the hotel.
Create sales reports for company's sales.
Develop long-term sales goals.
Create banquet and track banquet event orders & distribute to all departments.
Meet & greet clients on-site the day of banquet events to ensure a smooth transition to banquets.
Be able to work shift work, holidays, weekends, and special events as needed.
Other duties as assigned.