Hotel Room Attendant

Homewood Suites • Largo, MD

22d

About The Position

Kana Hotel Group seeks a Hotel Room Attendant to clean and prepare guest rooms, maintain housekeeping supplies and storage areas, and respond to guest requests. The role works in a fast-paced environment and requires rooms to be cleaned thoroughly within 25 minutes. The position requires previous housekeeping experience, attention to detail, previous customer service experience, and flexibility to work weekends and holidays.

Kana Hotel Group describes its mission as delivering high-quality service and value while providing team members opportunities to grow and advance. The company states that it offers equal employment opportunities and prohibits discrimination and harassment across employment terms and conditions.

Requirements

• Previous housekeeping experience required.
• Attention to detail.
• Previous customer service experience.
• Ability and flexibility to work weekends and holidays.

Responsibilities

• Load housekeeping carts with necessary supplies.
• Turn off electricity in rooms, setting heating or cooling to fan or cool.
• Strip beds in checked-out rooms and take dirty linens to the laundry before cleaning.
• Turn off lights, strip beds, and take dirty linens to the laundry immediately in newly checked-out rooms.
• Clean the cart and ensure all bottles are correctly labeled.
• Clean rooms thoroughly within 25 minutes in a fast-paced environment.
• Obtain the executive housekeeper’s signature on the work assignment sheet.
• Vacuum and sweep carpets and floors.
• Dust and clean room decorations, appliances, and structural surfaces such as wall fixtures, window sills, and vents.
• Clean showers, tubs, sinks, and bathroom items; remove used guest amenities and supplies.
• Inspect rooms for safety hazards and check the operating condition of equipment.
• Check for damaged linens.
• Report lost and found articles, maintenance problems, and special room problems to a supervisor.
• Prepare rooms for guest arrivals and respond to special guest requests, such as delivering newspapers or cleaning spills.
• Maintain the cleanliness of storage rooms and stock the cart.
• Remove and empty linens from the housekeeping cart into the laundry cart and send them to the laundry.
• Record room status on work assignment sheets.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Immediate pay through earned wage access
• Vacation time
• Sick time
• Holiday pay
• Bonus opportunities
• Brand-specific employee discounts
• Long-term disability insurance
• Short-term disability insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed