Online | Hotel Reservationist | Entry Level

Destination Careers•Los Angeles, CA
•Remote

About The Position

The Hotel Reservationist assists clients in researching, selecting, and reserving hotel and resort accommodations in a remote, work-from-home role. The position focuses on accurate bookings, professional service, and helping clients have a seamless travel experience. The role is suited to someone who enjoys supporting others and working in an organized virtual setting in the travel and hospitality industry.

Requirements

  • Prior experience in hotel booking, hospitality, or customer service is preferred.
  • Excellent communication and interpersonal skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently in a remote setting.
  • Comfort using online reservation systems and digital tools.
  • Must be at least 18 years old and have a reliable computer and internet connection.
  • Passion for service and a strong interest in the travel and hospitality industry.

Nice To Haves

  • Prior experience in hotel booking, hospitality, or customer service.

Responsibilities

  • Assist clients with hotel and resort bookings through approved online platforms.
  • Recommend lodging based on destination, travel dates, and budget.
  • Enter reservation details accurately and confirm all booking components.
  • Handle booking changes, cancellations, and special client requests professionally.
  • Maintain current client records and communication logs.
  • Monitor hotel promotions and availability to offer clients value.
  • Collaborate with team members to support client satisfaction.

Benefits

  • Flexible, fully remote work schedule.
  • Training and onboarding support.
  • Access to hotel booking tools and industry resources.
  • Supportive, collaborative work environment.
  • Incentive-based performance opportunities and travel perks.
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