Online Hotel Reservationist – Remote

Destination Careers • Los Angeles, CA

23h • Remote

About The Position

Destination Knot is seeking a highly organized and detail-oriented Online Hotel Reservationist to assist clients with hotel and resort bookings. The role manages reservation details and helps ensure an accurate, smooth booking process. It is fully remote and suits someone interested in hospitality, customer service, and helping clients arrange memorable travel stays. The position involves online coordination with clients and supplier partners and collaboration with team members to support client satisfaction throughout the booking process.

Requirements

• Previous experience in hotel booking, hospitality, or customer service is preferred.
• Excellent communication skills and a client-focused attitude.
• Strong attention to detail and ability to manage multiple bookings at once.
• Proficiency with online systems, booking platforms, and digital communication tools.
• Ability to work independently in a remote environment.
• Must be at least 18 years old and have access to a computer and reliable internet.
• Interest in travel and helping others plan comfortable, memorable stays.

Nice To Haves

• Previous experience in hotel booking, hospitality, or customer service.
• Interest in travel and helping others plan comfortable, memorable stays.

Responsibilities

• Assist clients with booking hotels, resorts, and other accommodations through online platforms.
• Research and recommend lodging options based on clients’ destinations, budgets, and preferences.
• Process reservations, updates, and modifications accurately and efficiently.
• Maintain organized records of bookings, client requests, and confirmations.
• Communicate professionally with clients and supplier partners via email, phone, and chat.
• Stay informed about hotel promotions, cancellation policies, and destination trends.
• Collaborate with team members to ensure client satisfaction throughout the booking process.

Benefits

• Flexible scheduling.
• Training and development opportunities in the travel and hospitality industry.
• Supportive team environment with growth potential.
• Access to professional booking tools and supplier resources.
• Incentive opportunities and travel perks.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed