Hotel Operations Manager
Blast Off Bay•Goddard, KS
•Onsite
About The Position
Join Hampton Inn as our Hotel Operations Manager and lead a dynamic team in creating unforgettable guest experiences. In this role, you will oversee daily operations, ensuring top-notch service while fostering a fun and innovative atmosphere.
Requirements
- Bachelor’s degree in Hospitality Management or related field preferred.
- Minimum of 2 years of experience in hotel management or operations.
- Strong leadership skills and ability to motivate a diverse team.
- Excellent communication and interpersonal skills.
- Proficient in hotel management software and Microsoft Office Suite.
- Ability to work flexible hours, including weekends and holidays.
- Strong problem-solving skills and attention to detail.
- Passion for hospitality and commitment to guest satisfaction.
Nice To Haves
- Growth opportunities available to quality candidates, raise evaluation after 90 days.
Responsibilities
- Work hand in hand with our GM to manage day-to-day hotel operations to ensure smooth guest experiences.
- Supervise and train staff to deliver exceptional customer service.
- Implement marketing strategies to maximize occupancy and revenue.
- Ensure compliance with health and safety regulations.
- Address guest inquiries and resolve issues promptly and effectively.
- Collaborate with other departments to enhance overall hotel performance.
- Monitor and analyze performance metrics to drive continuous improvement.
Benefits
- Discounted Waterpark Pricing
- Discounted Gym Membership
- Employee discounts
- Flexible schedule
- Opportunity for advancement
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
