Hotel Night Houseperson

McKibbon Hospitality•Raleigh, NC

5d•Onsite

About The Position

The Night Houseperson supports the housekeeping team in creating a welcoming, home-like guest experience. The role keeps hotel public and back-of-house areas clean, inviting, and organized; stocks linens and supplies for Room Attendants; assists with laundry and trash removal; and delivers requested guest items promptly. The position serves two hotel brands in one building: Tempo and Homewood Suites by Hilton, in downtown Raleigh. The houseperson is expected to provide dependable, courteous, guest-focused service and follow McKibbon’s Guiding Principles and cleaning checklists.

Requirements

Great customer service and communication skills.
Courteous and friendly demeanor toward guests, clients, and fellow associates.
Ability to work weekends and holidays.
At least 18 years of age.
Ability to lift at least 20 pounds.
Ability to work independently in an evening or overnight shift.
Legally authorized to work in the United States and able to successfully complete any required background screening.
Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.

Nice To Haves

Previous housekeeping or cleaning experience.

Responsibilities

Clean hotel hallways, bathrooms, windows, public areas, and common areas.
Vacuum, sweep, and mop floors; dust and wipe furniture, fixtures, and surfaces.
Clean windows, mirrors, and glass doors, and spot-clean walls, carpets, and upholstery.
Disinfect high-touch areas such as door handles, elevator buttons, and railings.
Empty trash bins, replace liners, and ensure trash and recycling are removed regularly.
Sanitize toilets, sinks, and counters; refill soap, sanitizer, and paper products; and check restroom floors for spills or hazards.
Keep storage rooms, closets, laundry areas, and other back-of-house areas tidy and orderly.
Stock linen closets with fresh sheets, towels, and amenities, and rotate stock so older supplies are used first.
Organize housekeeping carts and track and report low inventory levels.
Collect and transport soiled linens from hallways to laundry, and assist with laundry.
Keep hallways clear of trash, linens, and obstacles.
Deliver requested guest items, such as extra towels and pillows, promptly.
Identify cleaning and organization tasks needed for effective and efficient operations.
Follow cleaning checklists to ensure consistency and provide friendly, guest-focused service.

Benefits

Comprehensive medical, dental, and vision benefits for full-time associates.
Life insurance.
Pet insurance.
Short- and long-term disability.
Paid time off and holidays.
Tuition assistance.
Competitive compensation with incentives, which vary by position.
401(k) savings plan with 50% matching up to 10% of compensation.
Associate referral program.
Brand and company training classes, workshops, and conferences for career growth and development, varying by position.
Fundraising matching funds program.
Team volunteer opportunities.
24/7 chaplain services.
Exclusive hotel rate discounts.