Hotel Night Houseperson

McKibbon Hospitality • Birmingham, AL

3d

About The Position

The Night Houseperson supports the housekeeping team in creating a welcoming, home-like guest experience. The role keeps public spaces clean and inviting and assists with guestroom support, including distributing linens, removing trash, and delivering laundry. The Houseperson is expected to provide helpful, dependable, guest-focused service and follow McKibbon’s Guiding Principles.

Responsibilities include cleaning public areas, restrooms, guest areas, and back-of-house spaces; stocking linens and supplies; organizing housekeeping carts and storage areas; transporting soiled linens; tracking low inventory; and promptly delivering requested guest items. The role may be performed independently during an evening or overnight shift.

Requirements

• Previous housekeeping or cleaning experience is a plus.
• Strong customer service and communication skills.
• Courteous, friendly demeanor with guests, clients, and fellow associates.
• Ability to work weekends and holidays.
• Must be at least 18 years old and able to lift at least 20 lbs.
• Ability to work independently in an evening or overnight shift.
• Must be legally authorized to work in the United States and able to successfully complete any required background screening.

Nice To Haves

• Previous housekeeping or cleaning experience.

Responsibilities

• Clean hotel hallways, bathrooms, windows, and common areas.
• Vacuum, sweep, and mop floors; dust and wipe furniture, fixtures, and surfaces; clean windows, mirrors, and glass doors; and spot-clean walls, carpets, and upholstery.
• Disinfect high-touch areas, including door handles, elevator buttons, and railings.
• Empty trash bins, replace liners, and ensure trash and recycling are removed regularly.
• Sanitize toilets, sinks, and counters; refill soap, sanitizer, and paper products; and check floors for spills or hazards.
• Keep storage rooms, closets, laundry areas, and other back-of-house spaces tidy and orderly.
• Stock linen closets and supplies for Room Attendants, rotate stock so older items are used first, and track and report low inventory levels.
• Organize housekeeping carts to support efficient guestroom service.
• Assist with laundry and transport soiled linens from hallways to laundry.
• Keep hallways clear of trash, linens, and obstacles.
• Deliver requested items, such as extra towels and pillows, promptly.
• Identify cleaning and organization tasks needed for effective and efficient cleaning and follow cleaning checklists.
• Provide friendly, courteous, guest-focused service to guests, clients, and fellow associates.
• Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, and Make a Lasting Impression.

Benefits

• Full-time associates: comprehensive benefits package including medical, dental, and vision insurance.
• Life insurance.
• Pet insurance.
• Short- and long-term disability coverage.
• Paid time off and holidays.
• Tuition assistance.
• Competitive compensation with incentives, which vary by position.
• 401(k) savings plan with 50% matching up to 10% of compensation.
• Associate referral program.
• Brand and company training classes, workshops, and conferences for career growth and development; offerings vary by position.
• Fundraising matching funds program.
• Team volunteer opportunities.
• 24/7 chaplain services.
• Exclusive hotel rate discounts.
• Applicable state-specific holiday, vacation, or benefit requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed