Hotel Manager

Schulte Hospitality Group•Islamorada, FL

About The Position

Schulte Hospitality Group is seeking an energetic, experienced, hands-on Hotel Manager. The position is part of a service-focused hospitality organization that emphasizes respectful, authentic service, prioritizing the needs of internal and external stakeholders, and making a positive impact. The Hotel Manager oversees property finances and operations, staff, guest service, events, maintenance, security, inspections, and compliance. The role works with colleagues to deliver inspirational service to guests and associates. Schulte Hospitality Group is a third-party management company operating more than 200 locations across 38 states and 3 countries. Its portfolio includes Marriott, Hilton, IHG, and Hyatt brands, as well as independent, boutique, lifestyle properties, and restaurants. The company describes its workplace as inclusive, employee-focused, and supportive of development and career growth. The hiring process may include a phone interview, interviews with managers, a drug screen, background and reference checks, and a potential employment assessment. Specific compensation and benefit details will be discussed during the interview process.

Requirements

  • Previous experience as a Director of Operations and/or Assistant General Manager at a similar size and type of hotel.
  • Ability to communicate effectively verbally and in writing.
  • Demonstrated ability to lead a team.
  • Excellent attention to detail.
  • Financial savvy.
  • Proficiency in Microsoft Office products.

Nice To Haves

  • Bachelor's degree in Hospitality Management or Business preferred.

Responsibilities

  • Manage budgets and property financial plans.
  • Forecast property revenue and operating expenses accurately.
  • Maintain statistical and financial records.
  • Plan and execute property capital expenditures.
  • Set and achieve sales goals and profit targets.
  • Recruit, train, and mentor staff.
  • Plan work schedules for individuals and teams.
  • Proactively engage with guests.
  • Resolve customer complaints and comments successfully.
  • Ensure events and conferences run professionally and meet hotel clients' expectations.
  • Supervise maintenance, supplies, and repairs.
  • Maintain professional relationships with contractors and suppliers.
  • Ensure security is effective.
  • Inspect the property and services.
  • Ensure compliance with licensing laws, health and safety requirements, and other statutory regulations.
  • Work with colleagues to deliver inspirational service to guests and associates.

Benefits

  • Daily Pay, allowing associates to get paid today for work today.
  • Free telemedicine and virtual mental health care access for all associates starting day one.
  • Multiple health insurance and life insurance options.
  • 401(k) plan with company match for eligible associates.
  • Paid parental leave.
  • Paid time off for eligible associates in accordance with company policy.
  • Holiday pay.
  • Pet insurance.
  • Employee Assistance Program.
  • Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships, and more.
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