Hotel Maintenance Technician

North Point Hospitality Group, Inc.•Stratford, CT

3d•Onsite

About The Position

This position is responsible for performing a variety of maintenance tasks to ensure guest satisfaction and the proper functioning of hotel facilities. The role involves completing preventive maintenance checklists, performing basic repairs, and interacting with guests to address their needs. The technician will also report any significant maintenance or safety issues to management and adhere to quality standards.

Requirements

High School Diploma or Equivalent required.
Must be authorized to work in the United States.
Proven track record of dependability and reliability.
Strong willingness to learn and adapt.
Excellent attendance record.
Attention to detail.
Communication skills.
Professionalism
Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
Ability to display a consistently caring and respectful attitude
Act as a gracious host to guests, vendors and candidates for employment

Nice To Haves

Knowledge of general maintenance skills: e.g.: carpentry, painting, minor plumbing, electrical, handyman, HVAC and pool/spa preferred.

Responsibilities

Follows guest room preventive maintenance checklist.
Completes room preventive maintenance and ensures that on completion the room is clean, and all materials removed.
Performs basic repairs including but not limited to replacing light fixtures, repairing grout, caulking, tightening loose toilet seats, performing minor plumbing/electrical repair, painting, or wall repairs.
Interacts with guests and addresses guest needs in a timely and supportive manner.
Reports any serious maintenance issues, findings, or safety issues immediately to the manager/ supervisor.
Complies with quality assurance expectations and standards.