Hotel Maintenance Supervisor

Royal Plaza Inc•Waltham, MA
•$20 - $23

About The Position

The Hotel Maintenance Supervisor performs general hotel maintenance and routine repairs, checks building systems and appliances, assists with landscaping, and maintains tools, workspaces, equipment, and maintenance records. The role responds courteously to guest questions, complaints, and requests; follows Best Western and LaCava Companies procedures; and completes other duties or projects requested by the General Manager. The supervisor oversees a small staff and delegates responsibilities. The position requires independent work with minimal direct supervision and a flexible schedule, including long hours and emergency call-ins. Night and weekend availability is mandatory. Physical demands include regularly lifting up to 60 pounds and performing tasks involving manual dexterity, standing, sitting, climbing ladders, walking, repetitive motions, visual acuity, listening, and speaking.

Requirements

  • High school or vocational school education.
  • Ability to read, speak, write, and understand the primary language of the workplace.
  • Ability to communicate, listen, take orders, and multitask.
  • Ability to work independently with minimal direct supervision.
  • Ability to work a flexible schedule, including long hours and emergency call-ins.
  • Night and weekend availability is required and mandatory.
  • General knowledge of light maintenance is required.
  • Ability to regularly lift up to 60 pounds and meet the physical demands of the position.

Nice To Haves

  • Previous experience in hotel, trade show, commercial building, or building maintenance is preferred.

Responsibilities

  • Respond courteously to guest questions, complaints, and requests.
  • Perform general maintenance and routine repairs, including replacing bathroom tiles and light bulbs, painting, repairing walls, and minor carpentry.
  • Check HVAC, heating, ventilation, appliances, and plumbing regularly, and notify the General Manager when repairs are needed.
  • Assist with landscaping.
  • Use basic hand and power tools for general maintenance.
  • Complete checklists and maintenance records in accordance with company policy and government regulations.
  • Maintain tools, workspaces, and equipment.
  • Comply with Best Western and LaCava Companies procedures, rules, and regulations.
  • Perform other services, duties, and special projects requested by the General Manager.
  • Supervise a small staff and delegate responsibilities.

Benefits

  • Group insurance, including dental and vision.
  • Paid time off, including vacation days, sick days, and holidays.
  • Employee referral bonus.
  • Hotel discounts for the employee, family, and friends.
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