Hotel Maintenance Manager – Greater Cleveland Area

DelMonte Hotel Group•Beachwood, OH

2d•Onsite

About The Position

The DelMonte Hotel Group is seeking an experienced and driven Hotel Maintenance Manager to join their team. This role is crucial in ensuring a great guest and colleague experience. The company offers competitive compensation and benefits, a supportive work environment, and opportunities for professional development and advancement. They emphasize a family-like atmosphere where associates can build long-term careers.

Requirements

2 to 4 years related experience in engineering and maintenance or related professional area
Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
Ability to manage / supervise a staff
Ability to work as part of a team and complete tasks individually
Ability to prioritize tasks in a fast-paced work environment
Solid organizational, time-management and prioritization skills
Exceptional customer service skills
Strong work ethic
Drive to exceed expectations
Excellent communication skills

Responsibilities

Directly supervise associates in the Engineering Department and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Interview, hire, and train associates; plan, assign, and direct work; appraise performance; reward and discipline associates; address complaints and resolve problems.
Troubleshoot and repair equipment and systems, including HVAC, fire suppression systems, boilers/chillers, guest internet/TV, and related wiring/cabling.
Perform appropriate repairs within the facility, such as painting and wallpaper repair, tub and sink repair, outlet and bulb replacement, woodworking, concrete and tile repair.
Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations.
Maintain a preventative maintenance schedule for all public spaces, guest rooms, and equipment, including laundry equipment, heating and air conditioner units, ice machines, spa equipment, fire extinguishers, fire/smoke alarms, lawn sprinklers, kitchen appliances, and plumbing, adhering to manufacturer and warranty specifications.
Train Engineering and Front Office staff on sprinkler and fire alarm procedures.
Assist with outdoor seasonal work, including lawn mowing and snow removal.
Conduct quarterly fire drills and assist in annual OSHA/Safety training for associates.
Review, analyze, and report on preventative maintenance results of all key property areas, including grounds, guest rooms, common areas, pools, equipment, and systems.
Ensure proper inventory is kept of necessary equipment, parts, and supplies.
Coordinate work assignments and maintain records on completed and pending work orders.
Maintain up-to-date records and files.
Maintain proper staffing levels through appropriate hiring and scheduling.
Manage department expenses, including payroll and inventories, while adhering to budgeted goals.
Maintain the cleanliness of the engineering shop and any other areas where work may be performed.
Ensure communication of changes in room status with Front Desk and Housekeeping.
Assist other departments as needed.
Perform activities of associates supervised.
Ensure effective departmental communication through logs, daily stand-up meetings, and monthly department meetings.
Perform a variety of administrative tasks, including maintaining an accurate inventory of supplies, maintaining the department budget, processing department payroll, and handling accounting and purchasing functions.
Provide information pertaining to hours and available services of the hotel, such as restaurant, lounge, and room service.
Ensure the cleanliness of the Engineering office and surrounding areas.
Assist in checking all fixtures, equipment, and conditions (lights, music, heating/cooling, furniture, wallpaper, etc.) for proper operations, settings, and maintenance, and report deficiencies.